Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Lead Production Associate
Ply gem windows Cornerstone Building Brands
Rocky Mount, Virginia
01.2022 - Current
Promoted to leadership position for strong work ethic and exceptional customer service delivery.
Motivated and empowered team members to improve customer satisfaction and loyalty, supporting retention and growth initiatives.
Coordinated team activities to foster collaboration and improve operational efficiency.
Oversaw daily operations to ensure adherence to company policies and standards.
Scheduled shifts and managed resource allocation for optimal coverage.
Facilitated training sessions for new team members on operational procedures.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Maintained a positive work environment that promoted collaboration between team members.
Delegated tasks to staff while setting clear priorities and goals.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Collaborated with departments to streamline processes and strengthen interdepartmental cooperation.
Participated in regular meetings with senior leadership to provide updates on team progress.
Ensured compliance with safety regulations and standards across all operations.
Monitored safety equipment and maintained proper usage among employees.
Maintained accurate records of production activities for reporting and compliance purposes.
Enforced and upheld all company safety policies to maintain an accident-free work environment; conducted accident investigations and resolved safety concerns promptly
Led and directed production team members to consistently meet key performance metrics with accuracy and efficiency
Monitored daily line staffing and adjusted workforce levels to meet production goals while controlling labor costs
Ensured all materials, components, and required documentation were prepared ahead of scheduled production runs
Collaborated cross-functionally with Team Leaders, Supervisors, Quality Assurance, Production staff, and Warehouse teams to ensure smooth and efficient operations
Supervised daily production operations to ensure timely output.
General Laborer
Fleetwood homes
Rocky Mount, Virginia
09.2020 - 01.2022
Operated hand tools and power equipment for various construction tasks.
Prepared materials and job sites, facilitating skilled workers in project execution.
Assisted in assembling modular homes by following safety guidelines and construction procedures, ensuring compliance with safety protocols.
Followed instructions from supervisors to meet project specifications.
Maintained clean, organized work areas to enhance workflow efficiency.
Conducted routine inspections of tools and equipment to identify maintenance needs.
Education
Leadership with line balancing
Cornerstone Building Brands Academy
Rocky Mount , Va
03.2023 - 12.2023
Buckingham High School
Buckingham, VA
Skills
Team coordination
Operations management
Employee training
Resource allocation
Safety compliance
Conflict resolution
Leadership development
Time management
As400
Shift scheduling
Team motivation
Leadership
Team management
Directed a diverse, multi-generational and multicultural team, promoting inclusivity and driving team performance
Certification
First aid for manufacturing , tourniquet trained and CPR(2025)