Taylor Pletcher

PLEASANT PROFESSIONAL CONSISTENTLY STRIVING TO CREATE AND MAINTAIN SAFE, HEALTHY LIVING ENVIRONMENT FOR RESIDENTS OF 5+ MEDICAL FACILITY. SKILLED AT CAREFULLY AND THOROUGHLY EXPLAINING COMPLEX PROCEDURES IN EASY-TO-UNDERSTAND TERMS. IN-DEPTH KNOWLEDGE OF MEDICAL TERMINOLOGY AND POINT OF CARE. DISCIPLINED STNA COMMITTED TO PROVIDING OPTIMUM PATIENT CARE, INCLUDING VITAL SIGN MEASUREMENT, WHEELCHAIR ASSISTANCE AND PERSONAL GROOMING. TALENTED AT ENGAGING PATIENTS IN CONVERSATION AND SOCIAL INTERACTION TO IMPROVE QUALITY OF LIVING. BIG-HEARTED INDIVIDUAL WITH 6 YEARS OF EXPERIENCE IN THE HEALTHCARE INDUSTRY. COMPASSIONATE CERTIFIED NURSING ASSISTANT DILIGENT ABOUT SERVING PATIENT'S MEDICAL AND PERSONAL NEEDS. FOCUSED ON DELIVERING HIGH-QUALITY CARE TO INDIVIDUALS FROM DIVERSE BACKGROUNDS. DEDICATED TO PROTECTING PATIENT SAFETY AND PROMOTING SATISFACTION WITH FACILITY SERVICES. KIND AND ENERGETIC PROFESSIONAL WITH OUTSTANDING BEDSIDE MANNER AND CHARTING ABILITIES. CERTIFIED NURSING ASSISTANT OFFERING 6 YEARS OF EXPERIENCE IN HEALTHCARE ENVIRONMENTS. PROMOTES SUPERIOR TIME-MANAGEMENT SKILLS, COMPASSIONATE BEDSIDE MANNER, AND ASTUTE OBSERVATIONAL ABILITY. KNOWLEDGEABLE ABOUT MOBILITY ASSISTANCE AND PATIENT HYGIENE NEEDS. HELPFUL STNA COMMITTED TO MAKING PATIENTS FEEL COMFORTABLE AND SECURE. PROFICIENT IN CLEANING AND SANITIZING PATIENT ROOMS, DOCUMENTING OBSERVATIONS, AND EXAMINING FOR SYMPTOMS. COMPASSIONATE APPROACH TO DEALING WITH THOSE UNDER DURESS. CERTIFIED NURSING ASSISTANT WITH EXPERIENCE SERVING CHRONICALLY ILL PATIENTS, INCLUDING ASSISTING WITH DAILY LIVING ACTIVITIES AND HOUSEHOLD TASKS. PATIENT AND HIGHLY COMPASSIONATE. SKILLED AT OPERATING WITHIN LONG-TERM CARE ENVIRONMENTS OR OUTPATIENT CENTERS. COMPASSIONATE STNA ACCUSTOMED TO WORKING WITH PHYSICALLY CHALLENGED, BEDRIDDEN AND MEMORY IMPAIRED PATIENTS. EXCEPTIONALLY TALENTED AT PROVIDING SOCIAL AND EMOTIONAL SUPPORT TO IMPROVE PATIENT MORAL AND INCREASE COMFORT. PROFICIENT IN ASSISTING PATIENTS WITH DAILY HYGIENE, INCLUDING SHOWERING AND INCONTINENCE CARE. HARDWORKING AND RELIABLE STNA WITH STRONG ABILITY IN CHARTING AND PATIENT CARE. MOTIVATED MEDICAL CODING AND BILLING STUDENT SEEKING INTERNSHIP IN MEDICAL BILLING TO GAIN HANDS-ON EXPERIENCE. OUTGOING AND FRIENDLY WITH STRONG DRIVE TO SUCCEED. MOTIVATED PROFESSIONAL OFFERING BACHELOR’S DEGREE IN TECHNICAL MANAGEMENT WITH A SPECIALIZATION IN HEALTH INFORMATION MANAGEMENT. ADDS VALUE TO ANY ORGANIZATION IN NEED OF GREAT COLLABORATION, INTERPERSONAL, AND MULTITASKING ABILITIES. MEETS TIGHT DEADLINES EVERY TIME. MEDICAL BILLING STUDENT WITH BACKGROUND IN MEDICAL CODING AND BILLING. MEDICAL RECORDS MANAGEMENT CAREGIVER RELATIONS BEDSORE PREVENTION OBSERVATION DOCUMENTATION WORD PROCESSING SOFTWARE DATA ENTRY INFORMATION ANALYSIS ATTENTION TO DETAIL INTERPERSONAL COMMUNICATION TIME MANAGEMENT INSURANCE BILLING PATIENT DATA CODING PROBLEM-SOLVING STANDARD CLASSIFICATION SYSTEMS EPIC SYSTEMS CERTIFIED MEDICAL CODER VERBAL AND WRITTEN COMMUNICATION MEDICAL TERMINOLOGY HEALTHCARE CLAIM CODING PATIENT DATA IDENTIFICATION PAST DUE ACCOUNT MANAGEMENT CODING ERROR RESOLUTION PATIENT ADMISSION EMR SYSTEMS HOSPITAL INPATIENT AND OUTPATIENT RECORDS REVIEW PATIENT RIGHTS FEEDING ASSISTANCE EMOTIONAL AND SOCIAL SUPPORT VITAL SIGNS COLLECTION LINEN REPLACEMENTS MOBILITY ASSISTANCE ACTIVITIES OF DAILY LIVING ADL SUPPORT HEAVY LIFTING CALM UNDER STRESS CATHETER CARE MULTITASKING AND PRIORITIZATION WILLINGNESS TO LEARN PATIENT POSITIONING BIOHAZARD DISPOSAL SUMMARY SKILLS MICROSOFT EXCEL ICD-10 CODING INPATIENT CODING ELECTRONIC HEALTH RECORD APPLICATIONS PROTECTED HEALTH INFORMATION HIPAA COMPLIANCE CNA CERTIFICATION CPR CERTIFICATION PATIENT CARE QUALITY INFECTION PREVENTION AND CONTROL STNA | CERTUS HEALTHCARE AT WILLOW HAVEN - ZANESVILLE, OH | 11/2021 - CURRENT PROVIDED BASIC PATIENT CARE BY BATHING AND GROOMING PATIENTS, CHANGING BEDDING AND ASSISTING IN FEEDING ACTIVITIES. DOCUMENTED PATIENT INTAKE AND DIETARY REQUIREMENTS AND AIDED WITH FEEDING AND MONITORING. DOCUMENTED INFORMATION IN PATIENT CHARTS AND COMMUNICATED STATUS UPDATES TO INTERDISCIPLINARY CARE TEAM. LOOKED FOR PHYSICAL, EMOTIONAL, AND SYMPTOMATIC CHANGES IN PATIENT CONDITION AND OBTAINED NECESSARY CARE FOR MEDICAL CONCERNS. PROMOTED PATIENT SATISFACTION BY ASSISTING WITH BATHING, DRESSING, TOILETING AND EXERCISING. RECORDED PATIENT CONDITIONS AND VITAL SIGNS BEFORE AND AFTER MEDICAL OPERATIONS. FACILITATED ACTIVITIES OF DAILY LIVING, PERSONAL HYGIENE MANAGEMENT, FEEDING AND AMBULATION. ASSISTED PATIENTS WITH SHAVING, BATHING, AND ORAL HYGIENE TO PROMOTE HEALTHY HABITS AND OVERALL WELLNESS. EXHIBITED COMPASSIONATE CARE AND COMMUNICATION REGARDING ISSUES SURROUNDING DEATH AND DYING. USED MOBILITY DEVICES TO TRANSPORT PATIENTS. MAINTAINED CURRENT WORKING KNOWLEDGE OF CPT AND ICD-10 CODING PRINCIPLES, GOVERNMENT REGULATION, PROTOCOLS, AND THIRD-PARTY BILLING REQUIREMENTS. ACTIVELY MAINTAINED CURRENT WORKING KNOWLEDGE OF CPT AND ICD-9 CODING PRINCIPLES, GOVERNMENT REGULATION, PROTOCOLS, AND THIRD-PARTY REQUIREMENTS REGARDING BILLING. READ THROUGH PATIENT HEALTH DATA, HISTORIES, PHYSICIAN DIAGNOSES AND TREATMENTS TO GAIN UNDERSTANDING FOR CODING PURPOSES. ADDED MODIFIERS AS APPROPRIATE, CODED NARRATIVE DIAGNOSES AND VERIFIED DIAGNOSES. APPLIED CODING RULES ESTABLISHED BY AMERICAN MEDICAL ASSOCIATION AND CENTERS FOR MEDICARE AND MEDICAID SERVICES FOR ASSIGNMENT OF PROCEDURAL CODES. ASSIGNED ADDITIONAL DIAGNOSIS CODES BASED ON SPECIFIC CLINICAL FINDINGS (LABORATORY, RADIOLOGY AND, PATHOLOGY REPORTS AS WELL AS CLINICAL STUDIES) IN SUPPORT OF EXISTING DIAGNOSES. REVIEWED ACCOUNT INFORMATION TO CONFIRM PATIENT AND INSURANCE INFORMATION IS ACCURATE AND COMPLETE. INTERPRETED MEDICAL TERMINOLOGY AND PHARMACOLOGICAL INFORMATION TO TRANSLATE INFORMATION INTO THE CODING SYSTEM. REVIEWED AND ABSTRACTED RELEVANT CLINICAL DATA FROM ELECTRONIC MEDICAL RECORDS TO SELECT APPROPRIATE CODE FOR PROCEDURES. VERIFIED FINAL CLAIM SUBMISSIONS BY COMPARING ACCOUNT CHARGES WITH DOCUMENTATION. STNA | CONTINUING HEALTHCARE SOLUTIONS - ZANESVILLE, OH | 06/2019 - CURRENT PROVIDED BASIC PATIENT CARE BY BATHING AND GROOMING PATIENTS, CHANGING BEDDING AND ASSISTING IN FEEDING ACTIVITIES. DOCUMENTED PATIENT INTAKE AND DIETARY REQUIREMENTS AND AIDED WITH FEEDING AND MONITORING. DOCUMENTED INFORMATION IN PATIENT CHARTS AND COMMUNICATED STATUS UPDATES TO INTERDISCIPLINARY CARE TEAM. LOOKED FOR PHYSICAL, EMOTIONAL, AND SYMPTOMATIC CHANGES IN PATIENT CONDITION AND OBTAINED NECESSARY CARE FOR MEDICAL CONCERNS. PROMOTED PATIENT SATISFACTION BY ASSISTING WITH BATHING, DRESSING, TOILETING AND EXERCISING. ORGANIZED GAMES AND OTHER ACTIVITIES TO ENGAGE CLIENTS AND OFFER MENTAL STIMULATION. GUARANTEED ACCURATE, TIMELY FLOW OF INFORMATION BY MAINTAINING 30+ PATIENT CHARTS AND UPDATING HEALTHCARE TEAM ON PATIENT STATUS. ASSISTED PATIENTS WITH SHAVING, BATHING, AND ORAL HYGIENE TO PROMOTE HEALTHY HABITS AND OVERALL WELLNESS. FACILITATED ACTIVITIES OF DAILY LIVING, PERSONAL HYGIENE MANAGEMENT, FEEDING AND AMBULATION. CONDUCTED ROUTINE CHECKS ON PATIENT VITALS, BLOOD PRESSURE, BLOOD SUGAR AND HEART RATE. EXHIBITED COMPASSIONATE CARE AND COMMUNICATION REGARDING ISSUES SURROUNDING DEATH AND DYING. MANAGED AND MAINTAINED PATIENT ROOMS, SHARED-LIVING AREAS, AND NURSING STATIONS. EXPERIENCE USED MOBILITY DEVICES TO TRANSPORT PATIENTS. DOCUMENTED ACTIVITIES AND RECORDED INFORMATION IN EMR SYSTEM. PERFORMED LIGHT CLEANING DUTIES BY EMPTYING WASTEBASKETS, SWEEPING, MOPPING, AND SANITIZING SURFACES. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

• Veronica Silver, Supervisor, 252-885-9333, vgriggs@skybridgeamericas.com
• Suzanne Lane, Co-Worker, 740-586-8980
• Ahsley Dodson, Co-Worker, 740-868-9631

• Licensed state tested nurses aide- Mid-east Adult Education Program
• Medical billing and coding certification of completion-DeVry University
• Bachelors Degree in Health information management -DeVry University- Will complete December 21st.