Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.
Overview
11
11
years of professional experience
Work History
Dog Boarder
Myself
03.2016 - 05.2024
Continuously improved knowledge of canine care best practices through ongoing professional development opportunities and staying current with industry trends.
Increased repeat business through consistent delivery of excellent service and client communication.
Ensured timely feeding schedules, providing appropriate portions based on each dog''s nutritional needs.
Streamlined scheduling processes for increased efficiency in booking reservations and managing space availability.
Actively monitored playtime sessions among dogs to maintain safety while encouraging socialization opportunities.
Supported special needs dogs by administering medications, following dietary restrictions, and providing extra attention as needed.
Provided exceptional customer service through prompt response to inquiries and addressing any concerns or questions from clients promptly.
Assisted in marketing efforts promoting our boarding services through various channels such as social media, website updates, and community events.
Maintained a clean and safe environment for all dogs, conducting regular inspections of boarding areas.
Handled challenging behaviors calmly and effectively using positive reinforcement techniques.
Implemented proper hygiene practices throughout the facility to minimize risk of illness transmission among dogs being boarded.
Developed strong relationships with clients, fostering trust and confidence in our services.
Improved overall health of boarded dogs with regular exercise sessions tailored to individual needs.
Enhanced customer satisfaction by providing personalized care and attention to each dog boarded at the facility.
Cashier
Compare Foods
03.2013 - 03.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Built relationships with customers to encourage repeat business.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Promoted store promotions and incentive programs to increase overall sales revenue.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Facilitated positive shopping experience, greeted customers warmly upon entry.
Used POS system to enter orders, process payments and issue receipts.
Kennel Technician
Central Carolina Community College
04.2015 - 02.2016
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
Enhanced animal socialization skills through daily interaction and playtime activities.
Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
Trained new staff on kennel maintenance, animal care and feeding protocols.
Kept animals clean and free of contaminants to promote optimal health.
Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
Mixed and administered special food formulas to individual animals based on unique dietary needs.