Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner
Beauty Bound MI
05.2024 - Current
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed daily operations, ensuring high-quality service and customer satisfaction.
Conducted market research to identify trends, informing product offerings and sales strategies.
Implemented marketing strategies to increase brand awareness and attract new customers.
Increased sales by 80% in the first year.
Lash Artist
The Lash Lounge
08.2022 - 05.2024
Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
Enhanced client satisfaction by providing exceptional lash extension services and maintaining a clean and comfortable environment.
Improved appointment efficiency through effective time management while ensuring high-quality results for each client.
Mentored 3 junior lash artists on techniques and best practices for optimal results.
District Manager
Totally Tea
02.2021 - 11.2021
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Directed hiring, training, and performance management to ensure consistent standards and high team productivity across all locations
Oversaw operations for 3 locations, managing a team of 20 employees including store managers and front-line staff