Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Provost

Plattsburgh,New York

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Dependable phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server

Pizza Hut
10.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Host

Buffalo Wild Wings
08.2022 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

NSA

Meadowbrook Healthcare
07.2023 - 08.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Education

Associate of Arts - Early Childhood Education

North Country Community College
Saranac Lake, NY
05.2026

High School Diploma -

Plattsburgh High School
Plattsburgh, NY
06.2022

Skills

  • Guest Engagement
  • Feeding Assistance
  • Patient Care
  • Maintaining Confidentiality
  • CPR Certification
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Attention to Detail
  • Infection Control
  • Venipuncture
  • HIPAA
  • Quality Control

Certification

Phlebotomy Certification #D5H6X5B2 Effective 12/21/2023

CPR/ BLS Certification Effective 7/13/2023

Timeline

Server

Pizza Hut
10.2023 - Current

NSA

Meadowbrook Healthcare
07.2023 - 08.2023

Host

Buffalo Wild Wings
08.2022 - Current

Associate of Arts - Early Childhood Education

North Country Community College

High School Diploma -

Plattsburgh High School
Taylor Provost