Taylor Puetz
East Grand Forks,MN
Summary
Dynamic and results-oriented professional with a proven track record at Unifi, enhancing operational efficiency and fostering a positive team environment. Skilled in multitasking and customer service, Exhibits strong leadership and clear communication, ensuring high standards of safety and service are consistently achieved.
Professional with experience in aviation operations, ready to excel in Management. Strong focus on team collaboration and achieving measurable results. I am Known for reliability, adaptability, and effective communication. Skilled in operational management, conflict resolution, and process optimization.
I have worked extremly hard over the last 14 years to build a strong leadership role with all of my agents. They feel safe and secure coming to me with any issues they face and know they can count on me to get the job done.
Overview
27
27
years of professional experience
Work History
Bartender
TailWinds
07.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Performance Supervisor
Unifi
02.2010 - Current
- Collaborated with other supervisors to identify areas for improvement across departments, streamlining communication channels and increasing operational efficiency.
- Served as an approachable leader who openly listened to feedback from both employees and upper management, making necessary adjustments promptly to address concerns or improve processes.
- Started as a trainer and continued after becoming a supervisor
- Over see day to day operations
- Supervises and coordinates daily activities of employees to ensure safe and effective operations.
- Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.
- Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
- Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.
- Communicates with manager concerning any problems or issues.
- Schedules and conducts shift meetings.
- Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Operating Room Nurse/Scrub Tech
Sanford
01.2005 - 12.2010
- Increased patient satisfaction by providing comprehensive explanations of procedures and answering questions regarding their care plan.
- Performed preoperative assessments on patients and evaluated overall health.
- Provided high level of individualized care to adult patients across multiple medical specialties.
- Educated patients and families on illnesses, medications and treatment plans.
- Set up operating room using sterile technique
- Assisted Doctor during surgeries
Expo/Kitchen Staff Member
Red Lobster
05.1998 - 04.2005
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Head Cook
- Kitchen prep
Education
Associate of Science - Nursing
Northland Community And Technical College
Thief River Falls, MN12-2011
Associate of Science - Surgical Technology
Northland Community And Technical College
East Grand Forks, MN03-2004
High School Diploma -
Central High School
Grand Forks, ND04-1997
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Engaging personality
- Customer service expertise
- Handling difficult customers
- New hire training
Timeline
Bartender
TailWinds
07.2019 - Current
Performance Supervisor
Unifi
02.2010 - Current
Operating Room Nurse/Scrub Tech
Sanford
01.2005 - 12.2010
Expo/Kitchen Staff Member
Red Lobster
05.1998 - 04.2005
Associate of Science - Nursing
Northland Community And Technical College
Associate of Science - Surgical Technology
Northland Community And Technical College
High School Diploma -
Central High School
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