Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Quiroz

Austin

Summary

Capable Medical Office Specialist with extensive experience at Austin Sports Medicine, excelling in communication and multitasking. Proven ability to prioritize tasks effectively while ensuring compliance with HIPAA regulations, contributing to a positive patient experience. Seeking entry-level opportunities to grow professionally and within my community, while contributing to company growth.

Overview

6
6
years of professional experience

Work History

Medical Office Specialist

Austin Sports Medicine
Austin
05.2023 - Current
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Acquired insurance authorizations for procedures and tests ordered by attending physician.
  • Ensured compliance with HIPAA regulations regarding privacy of patient information.
  • Assisted with referrals and prepared medical records for patients.
  • Performed data entry of patient information into electronic health records system.
  • Registered patients and scheduled appointments.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Communicated with patients with compassion while keeping medical information private.

Data Entry Clerk

IRS
Austin
07.2022 - 05.2023
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Prepared source data by compiling necessary documents, files and information at start of each new project.
  • Reviewed and updated account information in company computer system.
  • Maintained data entry requirements by following data program techniques and procedures.
  • Proofread and edited documents to correct errors.
  • Scanned documents into appropriate databases for storage purposes.
  • Maintained confidentiality of sensitive information.
  • Utilized specialized software applications related to the job role.

Medical Office Specialist

Austin Spine
10.2021 - 07.2022
  • Provided administrative support to medical staff, including scheduling patient appointments and managing physician calendars.
  • Compiled and coded patient information or data in appropriate computer system.
  • Performed data entry of patient information into electronic health records system.
  • Registered patients and scheduled appointments.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.

Cashier

Blacks barbecue
New Braunfels
08.2019 - 10.2021
  • Ensured compliance with all safety regulations within the store environment.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Resolved customer complaints professionally in accordance with company policy.
  • Performed other duties as assigned by management.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted and balanced cashier drawers.

Education

High School Diploma -

South Grand Prairie
Grand Prairie, TX
05-2015

Bachelor of Science - Exercise Sports Medicine

Texas State University
San Marcos, TX

Skills

  • Insurance verification
  • Appointment scheduling
  • Customer service
  • Attention to detail
  • Task prioritization
  • Data entry
  • Maintaining financial records

Timeline

Medical Office Specialist

Austin Sports Medicine
05.2023 - Current

Data Entry Clerk

IRS
07.2022 - 05.2023

Medical Office Specialist

Austin Spine
10.2021 - 07.2022

Cashier

Blacks barbecue
08.2019 - 10.2021

High School Diploma -

South Grand Prairie

Bachelor of Science - Exercise Sports Medicine

Texas State University

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