Taylor Ramey
Dayton
Summary
Detail-oriented professional with expertise in creative writing and technical documentation. Proven ability to develop user manuals and streamline processes, enhancing team collaboration and problem-solving.
Making sure customers are satisfied with their experience with our company and getting their needs met in a timely matter
Overview
13
13
years of professional experience
Work History
Writer
Oneil
Miamisburg, OH
10.2025 - Current
- Developed and maintained user manuals and technical documentation for GM Defense, read wiring schematics and typed up solving problems in code.
Diesel Mechanic
Penske Truck Leasing
Dayton, OH
11.2022 - 10.2025
- Diagnosed and repaired diesel engines using advanced diagnostic tools and equipment.
- Performed routine maintenance on fleet vehicles to ensure optimal performance and compliance with safety standards.
- Collaborated with team members to streamline repair processes, enhancing workshop efficiency and turnaround time.
- Trained junior mechanics on proper tools usage and safety protocols, fostering a culture of learning and development.
- Made sure the drivers of the company we was working with was in and out in a timely manner.
Mechanic
Tire Choice
Huber Heights, OH
01.2022 - 11.2022
- Diagnosed and repaired various tire issues using industry-standard tools and equipment.
- Conducted thorough vehicle inspections to ensure safety and compliance with regulations.
- Managed inventory of tires and related products, optimizing stock levels for efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Diesel Mechanic
Travel Center
Eaton, OH
06.2017 - 01.2022
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
- Wrote up drivers to be needing service in the garage.
- Went on roadcalls to drivers that are broke down and repaired semi/trailer in a timely manner
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication.
Mechanic
Best One Tire Of Sidney
Sidney, OH
02.2015 - 06.2017
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Calculated costs of materials and labor to prepair detailed repair estimates.
- Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
- Reduced downtime for clients, swiftly identifying and addressing mechanical faults.
Cashier
Speedway
Piqua, OH
09.2013 - 06.2015
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of checkout area.
- Trained new cashiers on operational procedures and customer service standards.
- Assisted customers with product inquiries, enhancing overall satisfaction.
- Resolved customer complaints promptly to ensure a positive shopping experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
High School Diploma -
West Carrollton High School
West Carrollton, OHSkills
- Creative writing
- Editing
- Grammar usage
- Research
- Idea brainstorming
- Strong research skills
- Customer service
- Attention to detail
- Time management
Accomplishments
Received a gold star that you only get when you have customers call in and give you a good review for great customer service.
Timeline
Writer
Oneil
10.2025 - Current
Diesel Mechanic
Penske Truck Leasing
11.2022 - 10.2025
Mechanic
Tire Choice
01.2022 - 11.2022
Diesel Mechanic
Travel Center
06.2017 - 01.2022
Mechanic
Best One Tire Of Sidney
02.2015 - 06.2017
Cashier
Speedway
09.2013 - 06.2015
High School Diploma -
West Carrollton High School