Taylor Ratcliff
Birmingham,Alabama
Summary
I provide 100 percent effort with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty. Also with the background of being a hardworking warehouse packer with expertise in material handling equipment. Monitors demand to maintain output capacity and meet challenging production goals. Consistently recognized for performance and preparing high volume of shipments.
Overview
3
3
years of professional experience
Work History
Warehouse Packer
Amazon
Bessemer , AL
09.2023 - 02.2024
- Labeled boxes, containers, and pallets for shipment purposes.
- Picked and packed orders using pick sheets and RF scan guns for accuracy.
- Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Utilized proper techniques for lifting, packing and handling heavy objects.
Customer Service Cashier
Publix
Birmingham, Alabama
02.2021 - 07.2023
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service by helping customers locate items they were looking for.
- Greeted customers and responded to informational requests.
Education
High School Diploma -
AH Parker
Birmingham, AL04-2022
Skills
- Work Area Maintenance
- Customer Service
- Order Processing
- Heavy Equipment Operation
- Warehouse Organization
- Loading and Unloading
- Problem-Solving
- Stock Organization
- Food Preparation Techniques
- Safe Food Handling
- Sanitation Procedures
Timeline
Warehouse Packer
Amazon
09.2023 - 02.2024
Customer Service Cashier
Publix
02.2021 - 07.2023
High School Diploma -
AH Parker