Taylor Ratcliff
Birmingham
Summary
Dedicated professional with experience in case management and workforce development. Expertise in fostering client progress through tailored support strategies and facilitating job readiness programs, enhancing employability and community integration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Homeless and Prevention Peer Support Specialist
AIDS Alabama
Birmingham, AL
04.2024 - Current
- Facilitated peer support groups to foster community engagement and emotional well-being.
- Provided resources and referrals for clients navigating healthcare systems.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Facilitated job search strategies and interview preparation to increase client confidence and employability.
- Conducted home visits to assess family needs and provide targeted resources.
- Managed case files and documentation, maintaining accuracy and confidentiality standards.
- Designed and led Job Readiness, Budgeting, and Healthy Lifestyle education sessions for young adults at the Waystations, promoting workforce preparation and self-sufficiency.
- Recorded case notes and performed follow up documentation for admitted and transfer patients
Intern
The Hub / El Centro
Birmingham, AL
07.2022 - 08.2024
- Educated patients on health management and wellness programs effectively.
- Trained new volunteers on best practices in patient assistance and safety protocols.
- Provided emotional support to patients and families during challenging times.
- Advocated for patient needs, fostering a compassionate care environment.
Volunteer
STREAM Innovations
Birmingham, AL
02.2022 - 04.2024
- Coordinated community outreach programs to increase awareness of STEM education initiatives.
- Developed educational materials and resources for workshops focused on technology and innovation.
- Assisted in organizing events that fostered collaboration among local schools and organizations.
- Engaged with participants to ensure a positive learning experience during hands-on activities.
- Led volunteer recruitment efforts, increasing team size and diversifying skill sets within the organization.
- Established partnerships with local businesses to secure resources for educational projects.
Education
High School Diploma -
AH Parker Highschool
Birmingham ALCoursework Toward Associate of Social Work -
Faulkner University
Montgomery, ALSkills
- Case Management Support
- HMIS Data Entry & Documentation
- Client Intake & Progress Notes
- Job Readiness & Workforce Development Instruction
- Housing Navigation & Landlord Coordination
- Housing Stability Support Services
- Client Advocacy (Including State-Level Advocacy)
- Community Resource Linkage
- Crisis Intervention & De-escalation
- Conflict Resolution
- Group Facilitation
- Professional Communication (Written & Verbal)
- Client Engagement (Ages 18–60)
Certification
- Certified Peer Support Specialist (if applicable in Alabama)
- CPR/First Aid
- Trauma-Informed Care
- Mental Health First Aid
Timeline
Homeless and Prevention Peer Support Specialist
AIDS Alabama
04.2024 - Current
Intern
The Hub / El Centro
07.2022 - 08.2024
Volunteer
STREAM Innovations
02.2022 - 04.2024
High School Diploma -
AH Parker Highschool
Coursework Toward Associate of Social Work -
Faulkner University