Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Ray

Rock Hill

Summary

Dynamic Sales Trainer and Director with a proven track record of driving revenue growth through strategic sales initiatives and effective coaching and efficient training. Expert in onboarding, training, sales strategy development and people management, I fostered a culture of continuous improvement, enhancing team performance and reducing turnover rates through targeted training and mentorship.

Overview

10
10
years of professional experience

Work History

Sales Director

Sherpa Auto Transport
01.2024 - Current
  • Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
  • Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
  • Managed team of sales managers, providing guidance, coaching and support.
  • Leveraged data-driven insights to adjust sales strategies in real-time, adapting to shifting market demands and competitive landscapes.

Sales/L&D Manager

Sherpa Auto Transport
08.2019 - Current
  • Streamlined onboarding processes for new hires, resulting in reduced time to productivity.
  • Managed onboarding, training and development for highly effective sales team.
  • Evaluated the effectiveness of training programs using key performance indicators and adjusted content as needed.
  • Mentored junior team members, fostering their growth and increasing departmental expertise.
  • Reduced employee turnover rates through the implementation of targeted retention strategies focused on professional growth opportunities.

Sales Performance Manager

Red Ventures
04.2016 - 08.2019
  • Managed a high-performing sales team of 20+ sales representatives, fostering a culture of accountability and continuous growth.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved business-wide goals by developing and executing strategic plans and performance metrics.
  • Provided ongoing training and mentorship sales staff, fostering professional development and career growth.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Onboarded and trained new hires and developed training programs to accelerate ramp up and improve post training results.

Inside Sales Representative

Red Ventures
06.2015 - 04.2016
  • Answered customers' questions regarding products, prices, and availability.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Education

Bachelor of Science - Interior Design

Western Carolina University
Cullowhee, NC
05-2015

Skills

  • Sales strategies
  • Goals and performance
  • Sales strategy development
  • New hire onboarding
  • Sales coaching
  • Goal setting and achievement
  • Sales management
  • Sales training and leadership
  • People management

Timeline

Sales Director

Sherpa Auto Transport
01.2024 - Current

Sales/L&D Manager

Sherpa Auto Transport
08.2019 - Current

Sales Performance Manager

Red Ventures
04.2016 - 08.2019

Inside Sales Representative

Red Ventures
06.2015 - 04.2016

Bachelor of Science - Interior Design

Western Carolina University

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Taylor Ray