Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
23
23
years of professional experience
Work History
Senior Manager, Project Management
Pluralsight
06.2021 - Current
Provided strong leadership to enhance team productivity and morale.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Mentored junior staff members for skill development and career progression within the organization.
Implemented and developed operational standards, policies and procedures.
Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Achieved operational excellence by streamlining processes and implementing best practices.
Project Manager
DevelopIntelligence, a Pluralsight Company
01.2020 - Current
Experience managing customized curriculum development from intake through completion including assessments, client scoping needs, logistics, scheduling and measurement strategy
Provide training while inspiring and motivating team members as well as leading with integrity, fairness and a strategic mindset
Regularly partner with stake-holders, SMEs and business leaders to identify skill gaps and assess learning needs
Maintain routine communication (written and verbal) with senior management, Strategic Account Managers and clients concerning all aspects of the project
Escalate visibility to issues, offer solutions and drives issues to resolution with ability to react and redirect as needed
Effectively manage multiple tasks simultaneously, with high attention to detail
Interface with project team members, instructors and clients worldwide with regard to time zone differences
Provide direction to assigned project team members and collaborate with peers and leadership to prioritize competing commitments among shared resources
Manage content development process, tool implementation and program delivery
Proficient in Excel, Salesforce, multiple virtual platforms and ScormCloud
Operations Manager
FATE Brewing Company
03.2016 - 07.2019
Management of projects for several enterprise clients
Scheduling of training classes and planning for large projects
Closely work with Strategic Account Managers
Planning for larger programs
Assisting with all accounting processes including payroll, invoicing and budgeting
General Manager
Craftworks Restaurants and Breweries Inc.
05.2013 - 03.2016
Company Overview: Old Chicago (multiple locations)
Make plans for long term and short term goals of sales building and staffing
Develop marketing plans within the community
Control purchasing and inventory within each area
Maintain quality control and following of policies and procedures
Old Chicago (multiple locations)
Assistant Manager
Craftworks Restaurants and Breweries Inc.
08.2007 - 05.2013
Company Overview: Old Chicago (multiple locations)
Perform all duties of supervisor including the following
Control of bar cost, and bi-monthly inventories
Schedule all employees for front of house shifts
Manage Certified Training Program for hourly employees
Part of a management team that consistently meets labor budgets
Old Chicago (multiple locations)
Bookkeeper / Bartender/ Supervisor
Craftworks Restaurants and Breweries Inc.
01.2002 - 01.2007
Company Overview: Old Chicago (multiple locations)
Knowledge in BOA, TMX, Kronos, Verifone and Aloha computer systems
Managed labor and cost of products, with weekly coding of invoices and labor reports
Valued and felt comfortable with 'one-minute managing' of staff
In charge of employee file management and organization
Assisted in Unicru hiring and termination process
Trained new managers in daily sales and receipts procedures
Old Chicago (multiple locations)
Education
Bachelor's of Arts Degree - Psychology
University of Colorado
12.2003
Skills
Strategic planning
Cross-functional collaboration
Operations management
Data-driven decision making
Documentation and reporting
Operations planning
Organizational improvement
Process improvement
Problem-solving
Training and development
Team development
Decision-making
Timeline
Senior Manager, Project Management
Pluralsight
06.2021 - Current
Project Manager
DevelopIntelligence, a Pluralsight Company
01.2020 - Current
Operations Manager
FATE Brewing Company
03.2016 - 07.2019
General Manager
Craftworks Restaurants and Breweries Inc.
05.2013 - 03.2016
Assistant Manager
Craftworks Restaurants and Breweries Inc.
08.2007 - 05.2013
Bookkeeper / Bartender/ Supervisor
Craftworks Restaurants and Breweries Inc.
01.2002 - 01.2007
Bachelor's of Arts Degree - Psychology
University of Colorado
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