Taylor Reeves
Houston,TX
Summary
Dedicated and detail-oriented Escrow Assistant with 4 years of experience in the real estate industry. Proficient in managing and processing escrow transactions from start to finish, including preparing and processing escrow documents, managing timelines, and conducting title and property research.
Strong organizational skills, attention to detail and ability to multitask, allowing for efficient and accurate handling of multiple escrow files simultaneously. Strong understanding of escrow processes and regulations and experience with database management.
Proven ability to provide exceptional customer service, maintain positive relationships with clients and team members, and effectively communicate with all parties involved in the transaction.
A quick learner, who is committed to providing the highest level of service and support.
Overview
8
8
years of professional experience
Work History
Licensed Escrow Assistant
Capital Title Of Texas
03.2020 - Current
- Obtaining and handling sensitive seller information.
- Obtained documents such as proof of insurance, mortgage payoffs, and HOA statements.
- Maintained open communication with lenders, brokers and borrowers.
- Scheduled signings and gathered required paperwork.
- Prepared estimated closing statements for buyer and seller.
- Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
- Checked signatures and legal descriptions for accuracy and integrity.
- Opened incoming orders and set up escrow files within 1 hour of receiving purchase agreement.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Followed-up on status of releases, policies and return of recorded documents.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Forwarded title clearing documentation to title officer for approval.
- Communicated requirements and title exception information to clients.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
Office Coordinator
Capital Title Of Texas
03.2019 - 03.2020
- Opened all incoming escrow/title orders in a timely manner.
- Interacted with customers by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Oversaw technical, operational, clerical and customer service support activities.
- Trained new employees on administrative procedures, company policies and performance standards.
- Routed correspondence to facilitate timely communication between team members, customers and vendors.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Monitored vendor accounts and product updates to verify competitive pricing.
Receptionist
Venetian Nail Spa
05.2015 - 03.2019
- Created and managed employee schedules for 75+ individuals on a weekly basis.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
No Degree -
Lone Star College System
Tomball, TXHigh School Diploma -
Tomball Memorial High School
Tomball, TX06.2015
Skills
- Strong knowledge of office management systems and procedures
- Excellent time management skills and ability to prioritize tasks
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to multi-task and manage multiple escrow files simultaneously
- Experience with title and property research
- Strong data entry and database management skills
- Strong problem solving and analytical skills
- Knowledge of real estate laws and regulations
- Document Review
- Administrative Support
- Closings Coordination
- File Management
Accomplishments
- Awarded "Stand Out Performer" in 2020 for Capital Title of Texas, Houston-Champions Branch
- Received several "Escrow Assistant Recognition" Awards
- Obtained my Escrow Officer License in February 2022
Timeline
Licensed Escrow Assistant
Capital Title Of Texas
03.2020 - Current
Office Coordinator
Capital Title Of Texas
03.2019 - 03.2020
Receptionist
Venetian Nail Spa
05.2015 - 03.2019
No Degree -
Lone Star College System
High School Diploma -
Tomball Memorial High School