Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Over 10 years of professional experience, seeking a position that will allow for learning and growth in my career. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Financial Services Officer III
State Employees' Credit Union
01.2015 - Current
Originate, underwrite and close consumer loans.
Credit report review to analyze the risk base for the lending decision.
Maintained updated records of all transactions to support traceability.
Built and deepened productive relationships with members to drive sustained growth.
Cash auditing of other employees.
Document review and retention to align with audit guidelines.
Team leadership and supervisory responsibility.
Oversee consumer delinquency and collection.
Complied with established internal controls and policies.
Performed banking, business administration and financial tasks to guarantee five-star service for members.
Business Specialist
Applied Calibration Services LLC
04.2014 - 01.2015
Networking with clients through industry events and funds raisers to build long-term relationships with existing and new customers.
Marketing research for implementation and design of new company logo.
Devised and implemented processes and procedures to streamline operations.
Maintained database systems to track and analyze operational data.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Gathered, organized and input information into digital database.
Assistant Manager
Hibachi 101
03.2011 - 01.2015
Supervised day-to-day operations to meet performance, quality and service expectations.
Mentored team members to enhance professional development and accountability in workplace.
Created employee schedules to align coverage with forecasted service demands.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.