Dedicated and dependable candidate successful at managing multiple priorities with a positive and goal oriented attitude with the willingness to take on added responsibilities to meet team goals and contribute to company growth.
Overview
5
5
years of professional experience
Work History
Produce Team Lead
Lowe's Foods
08.2020 - Current
Implemented creative merchandising techniques in collaboration with supervisors to showcase seasonal offerings, attracting customer attention and increasing sales opportunities.
Fostered positive relationships between team members through open communication channels, resulting in improved collaboration efforts across the board.
Answered customer questions about products and services with a positive, energetic attitude in-store or by phone, building strong report with customers and creating a strong impression of the company
Recorded sales information on production guides to enable tracking history and maintain accurate records to base future sales estimates on
Assisted with training of new employees to provide knowledge of proper produce handling and rotation procedures, fostering a culture of continuous learning and development within the department
Crew Member
Dunkin Donuts
08.2019 - 10.2019
Memorized recipes for specialty coffee beverages, seasonal offerings to best tailor recommendations to customers in order to build strong relationships and repeat business
Restocked display cases with attractive arrangements, while learning preparation and knowledge of products to promote specialty food items like bagels, muffins, and donuts to increase overall sales revenue
Used POS system to accurately maintain orders and process payments to ensure efficiency during peak business hours
Maintained stock of condiment bars and sanitation of customer-facing work area and dining room space to meet company safety and health guidelines.
Coordinated with fellow staff members to keep communication lines open regarding ongoing tasks or potential issues that arose throughout shifts.
Sales Associate
Journey's Shoe Store
07.2019 - 08.2019
Achieved weekly sales targets consistently with strategic upselling techniques during one-on-one interactions with clients contributing tailored recommendations, complementary purchases of accessories or maintenance care merchandise while educating customer of any promotional offerings
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed with visual merchandising of displays to showcase merchandise effectively, enticing customers to make larger transactions
Handled cash transactions, refunds, exchanges, and returns efficiently while adhering to store policies, ensuring accuracy in all financial exchanges.
Maintained up-to-date knowledge of store sales and payment policies to exceed special sales targets for credit card applications, special donations and specific product promotions.