Taylor Rice
Yorkville,IL
Summary
Dynamic retail manager with a proven track record at Maurices and Hollister Co., excelling in customer service and team leadership. Skilled in inventory management and quality control, I foster a collaborative environment that drives sales and enhances the customer experience. Capable accounting assistant, skillful in data collection and analysis, with a meticulous eye for detail. Known for strong general ledger accounting, account reconciliation and audit support. Proficient in SAGE accounting software, I ensure efficient operations and effective communication.
Overview
4
4
years of professional experience
Work History
Manager
Hollister.Co
Geneva, Illinois
03.2025 - Current
- Provided exceptional customer service by actively listening to customer needs, and recommending appropriate products or solutions.
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and processing incoming shipments.
- Maintained a clean and organized work area to provide an inviting shopping environment for customers.
- Led a team of 6 to 8 employees, providing guidance and support to ensure efficient operations.
- Maintained high standards of quality control to ensure customer satisfaction.
- Provided ongoing coaching and mentoring to team members.
Stylist /Assistant Retail Store Manager
Maurices
Oswego, Illinois
06.2021 - 03.2025
- Maintained organization of merchandise on the sales floor and backroom.
- Provided exceptional customer service by addressing client inquiries and requests.
- Led daily operations, trained new hires, and ensured shift coverage, and task completion.
- Utilized multitasking and organizational skills to maintain a smooth workflow.
- Collaborated closely with the team to achieve store sales targets, and to ensure a positive shopping experience for customers.
- Supported visual merchandising by arranging displays according to company guidelines.
- Educated clients on product features and benefits to enhance their shopping experience.
Accounting Assistant / Contract Administrator
Hanna Design Group
Aurora, Illinois
10.2022 - 05.2024
- Managed contract administration and accounting tasks using SAGE software.
- Entered purchase orders, work orders, change orders, and job requests for construction bidding.
- Processed and paid corporate and project invoices accurately and on time.
- Processed invoices using accounting software to ensure timely payments.
- Supported payroll processing by collecting employee time sheets and data.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Organized incoming mail and documentation for digital filing and team distribution.
- Managed the collection of W-9s and insurance certificates.
- Provided support to the Accounts Payable and Accounts Receivable departments.
Education
High School Diploma -
Yorkville High School
Yorkville, IL05-2021
Skills
- Customer service
- Inventory management
- Team leadership
- Quality control
- Coaching and mentoring
- Staff management
- Effective communication
- Visual merchandising
- Sales strategy
- Administrative support
- Phone management
- Office organization
- Invoicing & data entry
- Document handling and filing
- Microsoft Office (Word, Excel, Outlook)
- SAGE accounting software
- Adobe Acrobat Google Workspace
- Contract administration
- Data entry
Timeline
Manager
Hollister.Co
03.2025 - Current
Accounting Assistant / Contract Administrator
Hanna Design Group
10.2022 - 05.2024
Stylist /Assistant Retail Store Manager
Maurices
06.2021 - 03.2025
High School Diploma -
Yorkville High School
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