Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Rinderle

Winona,MS

Summary

Proven team player with a strong background in customer service and health and safety compliance, demonstrated during my tenure at Niebling Carpet Cleaning Inc. Excelled in enhancing customer satisfaction and maintaining rigorous standards of cleanliness, leveraging skills in interior and exterior cleaning and effective team collaboration. Achieved high customer satisfaction ratings, showcasing my commitment to excellence and ability to work flexibly across roles.

Overview

4
4
years of professional experience

Work History

Cleaning Assistant

Niebling Carpet Cleaning Inc.
03.2023 - 03.2024

-Assisted in the preparation, setup, and operation of carpet cleaning equipment for residential and commercial properties.

-Pre-treated carpet with solutions to break down stains, dirt, and grime.

-Operated carpet cleaning machines, ensuring proper techniques to achieve deep cleaning and optimal results.

-Supported lead technician in moving furniture and resetting rooms after cleaning to maintain customer satisfaction.

-Conducted post-cleaning inspections to ensure quality standards were met and addressed any customer concerns.

-Maintained and cleaned equipment after each use to ensure in good working condition for future jobs.

-Managed supplies inventory, ensuring adequate stock of cleaning solutions and tools.


Cashier and Delivery Driver

Sushi Pirate
04.2020 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Collaborated with restaurant staff to confirm order accuracy before delivery.
  • Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Communicated proactively with management about potential issues or delays in delivery times.
  • Assisted in resolving customer complaints or concerns regarding late or missing deliveries.

Server

Mannys Restaurant
02.2021 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Hostess

Outback Steakhouse
02.2021 - 05.2022
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Delivered pick-up and curbside orders to guests.

Education

No Degree - Undecided

University of Wisconsin - La Crosse
La Crosse, WI

High School Diploma -

Palm Harbor University High School
Palm Harbor
07.2016

Skills

  • Interior and exterior cleaning
  • Health and safety compliance
  • Customer Service
  • Team Collaboration
  • Flexible Schedule
  • Heavy Lifting
  • Safe Food Handling
  • Team Player
  • Phone Etiquette
  • CPR certified

Timeline

Cleaning Assistant

Niebling Carpet Cleaning Inc.
03.2023 - 03.2024

Server

Mannys Restaurant
02.2021 - 01.2023

Hostess

Outback Steakhouse
02.2021 - 05.2022

Cashier and Delivery Driver

Sushi Pirate
04.2020 - 08.2023

No Degree - Undecided

University of Wisconsin - La Crosse

High School Diploma -

Palm Harbor University High School
Taylor Rinderle