Proven team player with a strong background in customer service and health and safety compliance, demonstrated during my tenure at Niebling Carpet Cleaning Inc. Excelled in enhancing customer satisfaction and maintaining rigorous standards of cleanliness, leveraging skills in interior and exterior cleaning and effective team collaboration. Achieved high customer satisfaction ratings, showcasing my commitment to excellence and ability to work flexibly across roles.
-Assisted in the preparation, setup, and operation of carpet cleaning equipment for residential and commercial properties.
-Pre-treated carpet with solutions to break down stains, dirt, and grime.
-Operated carpet cleaning machines, ensuring proper techniques to achieve deep cleaning and optimal results.
-Supported lead technician in moving furniture and resetting rooms after cleaning to maintain customer satisfaction.
-Conducted post-cleaning inspections to ensure quality standards were met and addressed any customer concerns.
-Maintained and cleaned equipment after each use to ensure in good working condition for future jobs.
-Managed supplies inventory, ensuring adequate stock of cleaning solutions and tools.