TAYLOR RIPPLE
New Braunfels
Summary
Skilled team player with strong background in customer service and community relations. Works well independently to handle assignments and always ready to go beyond basics tasks. Quick learner with good computer abilities.
Overview
11
11
years of professional experience
Work History
Marketing and Advertising Manager
CR3 American Exteriors of San Antonio
06.2023 - Current
- Created website and social media accounts to exponentially increase customer recruitment and interest.
- Managed relationships with vendors and potential customers.
- Connected with business contacts, industry partners and general public to handle business correspondence needs.
- Developed and executed marketing campaigns on social media pages, blog posts and marketing emails.
- Worked collaboratively with business managers to support new and existing locations in marketing efforts.
- Managed branding, advertising, trade shows and company events.
- Assisted in creating and executing media promotions for radio, television and third-party influencers.
- Represented and advocated for organization to mutually bolster image and relationships with involved partners.
Courier
TRANSTIME EXPRESS
03.2019 - 06.2023
- Collaborated with dispatch and trained team members to coordinate different routes and reallocate pickups and drop-offs.
- Responsible for delivering and receiving medical instruments, supplies, mail and deposits from various Wellspan offices.
- Responsible for delivering and receiving specimens, cultures, and medications in a timely manner while ensuring products get delivered safely.
- Maintaining positive and open communication with co-workers to ensure deliveries are carried out appropriately.
- Documenting dates and times of pick ups and drop offs of items to ensure safety and liability.
- Used safest and quickest delivery routes to deliver packages to business and residential customers.
- Separated packages by service type and destination.
- Greeted customers pleasantly while making deliveries to homes and businesses.
Teaching Assistant, Autistic Support
Lincoln Intermediate Unit 12
04.2022 - 04.2023
- Maintained attendance records and documented information in student files according to district standards.
- Assisted lead teacher with maintaining records and preparing for class sessions.
- Led small groups in planned activities, projects and reading lessons.
- Collaborated with lead teacher to identify and address students' behavioral issues.
- Taught students about positive social behaviors and skills for building relationships with others.
- Helped outside of classroom to monitor and protect students, assisting with bus loading and unloading and in cafeteria.
- Finished tasks and job duties, adhering to deadlines to avoid delays.
- Provided individualized assistance to students with special needs or specific medical requirements.
Central Scheduler
Wellspan Philhaven Behavioral Health
11.2021 - 04.2022
- Scheduled patient exams around availability of physician.
- Triaged and routed phone calls, took messages, and followed-up to verify receipt of critical information.
- Supported medical unit by answering multi-line phones and providing clerical support.
- Issued intake and new patient forms.
- Moved patients through registration process and prepared for clinical staff.
- Answered phone calls throughout the day to provide information, set appointments and take messages.
- Verified patient demographic data, forms, and insurance information.
- Delivered an excellent service experience with friendly, compassionate, and helpful demeanor.
- Kept anxious patients calm by explaining upcoming procedures and answering questions.
Mental Health Worker
Hoffman Homes for Youth
02.2015 - 09.2018
- Responsible for the supervision and safety of the children in care.
- Guide youth through daily routines and activities while documenting events and observations specific to each child.
- Teach and model appropriate social and coping skills to youth.
- Assist teachers and support staff during school hours.
- Provide support to youth and their families during the processing of various emotions.
- Use quick decision-making skills to maintain the safety of youth and staff on campus.
- Communicate pertinent information to child's therapist so treatment can be properly assessed.
- Establish proficient communication with team members to maintain consistency.
- Helped patients with basic activities of daily living due to physical and mental challenges.
Education
Associate of Science - Medical Coding & Billing
York Technical Institute
York, PA10.2023
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Gettysburg Area High School
06.2011
Skills
- Microsoft Office
- Marketing & Advertising
- Event coordinating
- Networking
- Detail oriented, organized
- High writing, oral, and typing skills
- Completes tasks quickly and independently
- Patient scheduling
- Customer service
- Patient appointment coordination
- HIPAA compliance
Timeline
Marketing and Advertising Manager
CR3 American Exteriors of San Antonio
06.2023 - Current
Teaching Assistant, Autistic Support
Lincoln Intermediate Unit 12
04.2022 - 04.2023
Central Scheduler
Wellspan Philhaven Behavioral Health
11.2021 - 04.2022
Courier
TRANSTIME EXPRESS
03.2019 - 06.2023
Mental Health Worker
Hoffman Homes for Youth
02.2015 - 09.2018
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Gettysburg Area High School
Associate of Science - Medical Coding & Billing
York Technical Institute
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