Taylor Rittenhouse
Sylvania
Summary
People Operations Planner at Apple with expertise in process improvement and team collaboration. Successfully streamlined hiring events and enhanced employee engagement initiatives, resulting in increased organizational efficiency. Recognized for fostering supportive environments and delivering impactful solutions that drive success.
Overview
10
10
years of professional experience
Work History
People Operations Planner
Apple
Toledo
05.2022 - Current
- Supported organization and implementation of people processes, managing correspondence and employment documentation.
- Coordinated external hiring events with Leadership and Recruiting teams to streamline selection process.
- Collaborated with Schedule Planner to align training initiatives with staffing levels and reporting accuracy.
- Administered documentation throughout employee lifecycle, ensuring file maintenance and retention standards.
- Acted as employee advocate by addressing inquiries and connecting individuals to appropriate in-store resources.
- Promoted global wellness programs and developed localized initiatives with Leadership team.
- Managed time management system administration, ensuring data accuracy for time away programs.
- Gathered and summarized store-specific employee data to inform leadership decision-making.
Specialist
Apple
Toledo
04.2019 - 05.2022
- Demonstrated expertise in Apple products and services to enhance customer interactions.
- Personalized solutions based on customer needs and communicated effectively.
- Thrived in fast-paced environments while managing multiple customer requests simultaneously.
- Collaborated with team members, fostering shared responsibility and accountability.
- Pursued continuous learning to deepen understanding of Apple and third-party offerings.
- Safeguarded sensitive information in alignment with Apple’s core values.
- Delivered exceptional service by identifying customer needs and presenting relevant products.
- Supported peers by sharing knowledge and assisting with ownership opportunities throughout the store.
Lead of Guest Engagements
Altar'd State
Toledo
11.2017 - 04.2019
- Anticipated guest needs, exceeding expectations to enhance shopping experience.
- Coached and mentored associates to elevate guest interactions and increase sales.
- Led store operations as Manager on Duty, ensuring smooth team performance.
- Resolved guest conflicts by addressing concerns and implementing effective solutions.
- Communicated clearly with guests, associates, and management to facilitate cooperation.
- Fostered a supportive team environment, recognizing contributions to strengthen relationships.
- Held self and employees accountable for achieving financial targets and standards.
- Guided team through change initiatives, maintaining morale during transitions.
Lead Visual Merchandiser
Forever 21
Toledo
09.2015 - 11.2017
- Oversaw styling, processing, and placement of merchandise to ensure aesthetic appeal and compliance with company guidelines.
- Participated in planning, updating, and launching floor sets to enhance store presentation.
- Supported daily merchandising tasks, including replenishment, shipments, and zero-selling reports.
- Trained staff on visual presentation standards and communicated directives to field teams.
- Conducted trend research through competitive analysis and street style to inform merchandise strategies.
- Visited stores to collaborate with field leaders and resolve store-specific issues.
- Assisted in generating and analyzing merchandise reports to optimize product placement and adjustments.
- Maintained a clean and organized stock room to support operational efficiency.
Education
Bachelor of Science - Apparel Merchandising And Product Development
Bowling Green State University
Bowling Green, OH01-2020
Skills
- Decision-making and problem-solving
- Interpersonal communication
- Analytical skills
- Organizational skills
- Multitasking and prioritization
- Team collaboration
- Process improvement
- Troubleshooting
Affiliations
Has implemented and set up events/fundraisers to raise money for MLK Kitchen of the Poor, Covered International, Family House, Sarah’s Garden, R.I.S.E Program, Toledo Animal Shelter, The Victory Center, Veterans Matter, and Maumee Valley Save-A-Pet
References
References available upon request.
Timeline
People Operations Planner
Apple
05.2022 - Current
Specialist
Apple
04.2019 - 05.2022
Lead of Guest Engagements
Altar'd State
11.2017 - 04.2019
Lead Visual Merchandiser
Forever 21
09.2015 - 11.2017
Bachelor of Science - Apparel Merchandising And Product Development
Bowling Green State University
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