Taylor Robarge
Tampa,FL
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
7
7
years of professional experience
Work History
Medical Assistant, Psychiatry
Dr. TMS Therapy
04.2022 - Current
- Adhered to strict safety guidelines when operating TMS equipment, minimizing risk factors for both patients and staff members.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Managed front desk operations efficiently, greeting members warmly and providing exceptional service upon arrival.
- Scheduled appointments and tests to coordinate patient care.
- Maintained detailed patient records, ensuring compliance with healthcare regulations and privacy laws.
- Performed medical records management, including filing, organizing and scanning documents.
Front Desk Receptionist
Wellmed At Tarpon Springs
06.2020 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Served as a liaison between patients, providers, and insurance companies during the referral process, addressing any concerns or questions that arose along the way.
Phone Receptionist
Florida Medical Clinic Orthopaedics
08.2018 - 02.2020
- Managed high call volumes with ease, maintaining composure and professionalism under pressure.
- Maintained a professional tone, ensuring positive caller experiences and fostering company reputation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Managed complex schedules for multiple healthcare providers, ensuring timely patient care and provider availability.
Education
Associate of Arts - Psychology
Hillsborough Community College
Tampa, FL08-2026
Skills
- Medical terminology
- EMR / EHR
- Direct patient care
- Clinical documentation
- Reliable team player
Timeline
Medical Assistant, Psychiatry
Dr. TMS Therapy
04.2022 - Current
Front Desk Receptionist
Wellmed At Tarpon Springs
06.2020 - 04.2022
Phone Receptionist
Florida Medical Clinic Orthopaedics
08.2018 - 02.2020
Associate of Arts - Psychology
Hillsborough Community College
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