Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Taylor Roberts

Arnold,MO

Summary

I am a very hardworking and motivated individual, I have climbed into management quickly in all my long term positions. I am friendly and easy to get along with while staying committed to getting tasks done quickly and efficiently.

Overview

10
10
years of professional experience

Work History

Store Manager

Platos Closet
05.2019 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Before and After School Care

Affton Early Childhood
08.2018 - 03.2020
  • Proven ability to learn quickly and adapt to new situations.
  • Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
  • Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
  • Improved communication with parents by providing regular updates on their children''s progress and behavior during before and after school care sessions.
  • Assisted in the organization of extracurricular activities, resulting in an increased variety of options for students to participate in.

Shift Lead Supervisor

Happy Joe's Pizza & Ice Cream
08.2014 - 04.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Promoted a positive work environment through open communication and effective conflict resolution strategies.
  • Maintained open lines of communication with customers to ensure timely response to inquiries or complaints, fostering loyalty through proactive engagement efforts.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

Affton High School
St Louis, MO
05.2017

Skills

  • Customer Service
  • Problem-Solving
  • Multitasking and Organization
  • Training and mentoring
  • Store Opening and Closing
  • Team Leadership
  • Friendly and Positive
  • Cash Management
  • Retail Inventory Management
  • Shift Scheduling
  • POS Systems

Accomplishments

Passed MO real estate Course

Timeline

Store Manager

Platos Closet
05.2019 - Current

Before and After School Care

Affton Early Childhood
08.2018 - 03.2020

Shift Lead Supervisor

Happy Joe's Pizza & Ice Cream
08.2014 - 04.2019

High School Diploma -

Affton High School

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Taylor Roberts