Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Robertson

Fort Mill,SC

Summary

I have gained lots of customer service experience over the last 4 years working different jobs. Whether it be cashiering, lifeguarding, or shipping out order's I have always had a chance to gain more experience in customer care. I have learned to have great multi-tasking skills through these experiences. I would often be working two jobs at once to maintain my loyalty. In my position as a cashier I was able to move up and help with self checkout due to my diligence and speed working the registers. I would help around the store fulfilling anything that needed some extra attention. I began lifeguarding and was able to manage and oversee lifeguards. Keep all pool patrons safe and under professional supervision. I maintained routinely safety checks on the pools chemical levels, and would have weekly meeting to keep my lifeguards knowledge sharp. I would create weekly schedules for the lifeguards accommodating everyone's schedules and time off needs. I am currently employees at Bass Pro Shops and work full time to help pick and pack products for customers orders. I have been in this position for almost two years, and I love it. I received Employee of The Month while working here for my hard work and event planing that I completed. That is my main title, but I have a wide knowledge of most of the jobs in the store. I am able to help unload trucks, put out inventory, help event planning, keep and maintain a organized/clean work environment.

Overview

5
5
years of professional experience

Work History

OMNI/Warehouse Worker

Bass Pro Shops
10.2022 - Current
  • Loaded, unloaded, and moved material from trucks to storage and production areas.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.

Lifeguard Manager

Carolina Pool Management
05.2022 - 09.2023
  • Monitored pool area for violations and potential hazardous situations.
  • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
  • Directed and oversaw maintenance records and incident reports.
  • Led staff meetings to discuss updates on policies, best practices, and ongoing training opportunities for lifeguards.
  • Enhanced swimmer safety by implementing comprehensive training programs for lifeguards.
  • Scheduled 7 lifeguards to provide adequate coverage of pool areas during operating hours.

Cashier

Harris Teeter
08.2020 - 10.2021
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Associate of Science - Criminal Justice

York Technical College
Rock Hill, SC
12-2024

Skills

  • Multi Tasking
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Loading and unloading
  • Order picking
  • Clear communication
  • Attention to detail
  • Team collaboration
  • Pallet jack handling
  • Inventory management

Timeline

OMNI/Warehouse Worker

Bass Pro Shops
10.2022 - Current

Lifeguard Manager

Carolina Pool Management
05.2022 - 09.2023

Cashier

Harris Teeter
08.2020 - 10.2021

Associate of Science - Criminal Justice

York Technical College
Taylor Robertson