Taylor Robertson
Bay City
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
1
1
year of professional experience
Work History
Receptionist
Medical Arts Clinic
10.2025 - Current
- Managed patient scheduling and appointment coordination efficiently.
- Assisted with front desk operations, ensuring smooth patient check-in process.
- Maintained accurate medical records and documentation for compliance purposes.
- Responded to patient inquiries, providing information about services and procedures.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported billing processes by verifying insurance information and processing payments efficiently.
Bank Teller
Prosperity Bank
04.2025 - 10.2025
- Processed customer transactions efficiently and accurately, enhancing overall service quality.
- Assisted customers with account inquiries and provided product information to meet their needs.
- Maintained cash drawer accuracy through diligent tracking and reconciliation procedures.
- Collaborated with team members to improve transaction processing times and customer satisfaction rates.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Patient Aide
The Fountains Assisted Living
10.2024 - 04.2025
- Assisted residents with daily activities, enhancing personal comfort and dignity.
- Documented resident observations accurately, aiding in effective communication with healthcare teams.
- Streamlined mealtime processes, distributing food trays on time and assisting patients with feeding if necessary.
- Provided emotional support to patients and families, lending a compassionate ear during difficult moments.
- Assisted nurses with daily tasks for more efficient patient care and smoother shift transitions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Education
High School Diploma -
Sweeny High School
Sweeny, TXSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- File management
- Front desk operations
- Phone etiquette
- Calm demeanor
- Punctual and reliable
- Team collaboration
- Visitor and customer relations
Timeline
Receptionist
Medical Arts Clinic
10.2025 - Current
Bank Teller
Prosperity Bank
04.2025 - 10.2025
Patient Aide
The Fountains Assisted Living
10.2024 - 04.2025
High School Diploma -
Sweeny High School