Taylor Robinson
Prairieville,LA
Summary
Results-driven professional with solid foundation in client service management. Proven track record in fostering strong client relationships and optimizing customer service operations. Known for collaborative approach and achieving high-impact results through adaptability and effective problem-solving.
Overview
9
9
years of professional experience
Work History
Secondary Theater Teacher
Dutchtown High School
03.2023 - Current
- Encourages students to perform well and learn from failure.
- Implements effective classroom management techniques to provide safe, accepting learning environment.
- Produces four theatrical performances each year streamlining technical elements.
- Manages Thespian society operations with elected students to promote individual thought and creativity.
- Mentors aspiring young actors, providing guidance on audition preparation and career opportunities within theater industry.
- Facilitates open communication between parents, administration, and students to address concerns or issues related to theater program.
- Develops strong relationships with local theater companies and professionals to enhance networking opportunities for students interested in pursuing careers in the performing arts.
Musical Theater Teacher
Center Stage Performing Arts Academy
08.2022 - Current
- Encourages students to perform well and learn from failure.
- Plans lessons to reflect group and individual student needs utilizing creative instruction.
- Stages and choreographs numbers for showcase performances.
- Teaches students basic knowledge of stage directions and projection to better prepare them for performance.
- Collaborates with assistants to choose costumes and find a collective vision for task at hand.
- Implements effective classroom management techniques to provide fun yet safe learning environment.
Medical Assistant
Louisiana Women's Healthcare Associates
12.2016 - 11.2018
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Insurance Specialist
The Women's Clinic
12.2015 - 12.2016
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Resolved discrepancies in insurance payments by collaborating with carriers.
- Communicated effectively with members of operations, finance, and clinical departments.
- Maintained high standards of customer service by building relationships with clients.
Education
Bachelor of Science - Musical Theatre & Performance And Directing
Northwestern State University of Louisiana
Natchitoches, LA05.2013
Skills
- Project leadership
- Learning agility
- Medical terminology
- Customer service experience
- Small and large group instruction
- Client relationship building
Timeline
Secondary Theater Teacher
Dutchtown High School
03.2023 - Current
Musical Theater Teacher
Center Stage Performing Arts Academy
08.2022 - Current
Medical Assistant
Louisiana Women's Healthcare Associates
12.2016 - 11.2018
Insurance Specialist
The Women's Clinic
12.2015 - 12.2016
Bachelor of Science - Musical Theatre & Performance And Directing
Northwestern State University of Louisiana
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