Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Rodgers

Reno,Nevada

Summary

Background includes managing high-volume customer needs by completing quick, accurate assessments and providing fashionable recommendations. Completed unique designs and recommended products to boost revenue. Well-organized record keeper with good schedule management and relationship-building abilities.

Enthusiastic Cosmetologist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of daily tasks along with excellent customer service. Motivated to learn, grow and excel in a customer service driven industry.

Overview

9
9
years of professional experience

Work History

Cosmetologist

Taylor Rodgers
03.2023 - Current
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Counted and documented opening and closing cash amounts daily.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Determined appropriate hair treatments based on conditions and textures.
  • Distributed business cards outside of salon to generate new business.
  • Answered phone calls and emails to schedule client appointments.
  • Developed loyal following of clients by providing high-quality services.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained regular client list and successfully handled walk-in customers.
  • Used social media platforms to promote salon and services.
  • Offered professional cuts, color services and extensions to salon customers.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.

Cosmetologist

Great Clips
06.2021 - Current
  • Offered highly skilled and diverse salon services to over 30 daily customers, including cuts, color services and extensions.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Booked over 100 daily customer appointments in Styleware.
  • Sanitized and organized station and tools by disinfectant and washing hands.
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 100-200 daily customers.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base by 25 people.
  • Increased salon profit by 20% through upselling hair product and providing personalized care for return visitors.
  • Answered phone calls and emails to schedule client appointments.
  • Processed payments by entering sales in register.

Cosmetologist

Great Clips
10.2019 - 05.2021
  • Offered highly skilled and diverse salon services to over 25 daily customers, including cuts, color services and extensions.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Booked over 50 daily customer appointments in Styleware.
  • Sanitized and organized station and tools by disinfectant and washing hands.
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 50-100 daily customers.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base by 25 people.
  • Increased salon profit by 20% through upselling hair product and providing personalized care for return visitors.
  • Answered phone calls and emails to schedule client appointments.
  • Processed payments by entering sales in register.
  • Grew sales 60 % in 11 months with great work ethic, individualized beauty care plans and positive attitude.

Fast Food Team Member

McDonald's
06.2017 - 09.2018
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Achieved 95% on-time reporting record for every shift to relieve coworkers from duty.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Consistently provided friendly service to promote better customer engagement.
  • Examined trays to check contents for required items and complete orders.
  • Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.

Food Service Worker

Central University
11.2016 - 05.2017
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Lifeguard

Great Wolf Lodge
09.2015 - 08.2016
  • Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
  • Monitored safety of all guests in and around swimming pool.
  • Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
  • Consulted with emergency personnel while securing scene.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.
  • Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.
  • Entered water immediately to pull struggling swimmers to safety.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.

Education

Cosmetology - Cosmetology

Summit Salon Academy
Tacoma, WA
02.2019

1 Year Only -

Central University
Ellensburg, WA
09.2017

Diploma -

W.F. West High School
Chehalis, WA
06.2016

Skills

  • Strong Manual Dexterity
  • Strong Communication Skills
  • Cosmetology
  • Critical Judgment
  • Product expertise
  • Customer consultation
  • Clear communication
  • Sales expertise
  • Customer service
  • Physical Strength
  • Hair conditioning and styling
  • Male and female haircutting knowledge
  • Relationship building and management

Timeline

Cosmetologist

Taylor Rodgers
03.2023 - Current

Cosmetologist

Great Clips
06.2021 - Current

Cosmetologist

Great Clips
10.2019 - 05.2021

Fast Food Team Member

McDonald's
06.2017 - 09.2018

Food Service Worker

Central University
11.2016 - 05.2017

Lifeguard

Great Wolf Lodge
09.2015 - 08.2016

Cosmetology - Cosmetology

Summit Salon Academy

1 Year Only -

Central University

Diploma -

W.F. West High School

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