Taylor Roland
SEYMOUR,TN
Summary
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.
Overview
9
9
years of professional experience
Work History
Front of House Manager
The Local Goat
09.2024 - 03.2025
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Performed cash handling activities and secured nightly bank deposits.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Commercial Truck Driver
Danny Herman Trucking
10.2023 - 09.2024
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Demonstrated commitment to safety regulations by consistently updating knowledge on changes in legislation, policies, or guidelines affecting trucking operations.
- Coordinated effectively with shippers, receivers, brokers, or other relevant stakeholders to ensure smooth logistics handling during each trip.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
Bartender
The Local Goat
06.2021 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Head Bartender
Bullfish Grill
03.2016 - 06.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Education
High School Diploma -
West Forsyth High School
Forsyth, GA05-2011
Skills
- Guest relations
- Conflict resolution
- Staff management
- Complaint handling
- POS system operations
- Restaurant operations
- Health code compliance
Timeline
Front of House Manager
The Local Goat
09.2024 - 03.2025
Commercial Truck Driver
Danny Herman Trucking
10.2023 - 09.2024
Bartender
The Local Goat
06.2021 - 09.2023
Head Bartender
Bullfish Grill
03.2016 - 06.2021
High School Diploma -
West Forsyth High School
Similar Profiles
Anthony CruzAnthony Cruz
Low Voltage Electrician at The Yellow GoatLow Voltage Electrician at The Yellow Goat
Tyler BirminghamTyler Birmingham
Chief Operating Officer at Goat Turf, LLCChief Operating Officer at Goat Turf, LLC
BEN HIMMELEINBEN HIMMELEIN
Security Officer at Old Goat TavernSecurity Officer at Old Goat Tavern