Taylor Rubio
Houston,United States
Summary
Adept at leading teams and enhancing operational efficiency, as demonstrated during my tenure with the Army, where I managed 74 personnel and was honored as soldier leader of the cycle. Skilled in both advanced security protocols and customer service, I excel in environments requiring both technical and interpersonal acumen, boosting productivity by 15% at Crumbl Cookies Franchises through effective shift management and staff coordination.
Overview
4
4
years of professional experience
1
1
Certification
Work History
17E Army National Guard
Army National Guard
Fort Eisenhower, United States
01.2024 - Current
- I was a PG for several months in charge of 74 people, making sure tasks were completed and each individual was handling their responsibilities
- In basic training I received a soldier leader of the cycle reward
- I've learned a wide spectrum of how to operate basic electronics all the way to how to use systems that jam signals and the way to coding and hacking
Shift Lead
Crumbl Cookies Franchises
Katy, United States
07.2022 - 01.2023
- Facilitated daily store activities by coordinating with team members to complete cleaning, stocking, and sales transactions, increasing productivity by 15%.
- Curated exceptional customer service by training on and implementing all company policies, service standards and experience-focused branding, increasing positive customer feedback.
Cook/Cashier/Delivery Driver
Fajita Pete's
Katy, United States
05.2021 - 01.2022
- As listed I did all three of those jobs which I feel helped me with multitasking and task management
Education
High school diploma -
Katy High School
Katy, TX05.2022
Skills
- POS
- Food handling
- Food safety
- Upselling
- Food service
- Cooking
- Cash handling
- Cashiering
- Delivery driver experience
- Leadership
- Driving
- Supervising experience
- Kitchen experience
- Shift Management
- Food preparation
- Host/Hostess
- Store management experience
- Self-defense training
- Surveillance systems
- Verbal and written communication
- Physical fitness
- Security protocols
- Surveillance
- Incident reporting
- Security systems
- Reporting skills
- Radio communication
- Punctuality
- De-escalation techniques
Certification
Food Handler Certification, 07/01/22, 07/31/25
Military Service
Army National Guard, United States, Private, electromagnetic warfare specialist, 1 year
Accomplishments
- Received the Soldier Leader of the Cycle award in basic training.
Top Secret Clearance
- I have a TSSCI (Top Secret with Secret Compartmentalized Information) Clearance
References
References available upon request.
Timeline
17E Army National Guard
Army National Guard
01.2024 - Current
Shift Lead
Crumbl Cookies Franchises
07.2022 - 01.2023
Cook/Cashier/Delivery Driver
Fajita Pete's
05.2021 - 01.2022
High school diploma -
Katy High School
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