Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
25
25
years of professional experience
Work History
Special Education Paraprofessional
East Islip School District
09.2023 - Current
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Observed students' performance and recorded relevant data to assess progress.
Interacted physically and verbally with students throughout each day.
Maintained positive attitude and affirmatively communicated with each student.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Monitored student classroom and outdoors activities to promote student safety.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Medical Secretary
CHPP Surgery At West Islip
09.1999 - 08.2024
Managed calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Maintained current and accurate medical records for patients.
Conducted patient intake interviews, recording and documenting relevant information.
Performed various administrative tasks by filing, copying and faxing documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained payments from patients and scanned identification and insurance cards.
Organized paperwork such as charts and reports for office and patient needs.
Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Greet visitors, answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require thorough knowledge of established office policies and procedures.
Interact with patients and their family members who may be experiencing emotional or difficult situations.
Ensure patients understand all instructions given to them for tests and medical procedures.
Gather and compile information required for variety of pre certification procedures.
Maintain filing systems, both electronic and hard copy.
Update and maintain confidential files and records.
Handle sensitive material in accordance with established policies and procedures.
File, retrieve, and purge patient and insurance files.
Assemble, collate, and disseminate mailings.
Open and distribute incoming mail and faxes, and arrange courier shipments.
Remain current with relevant terminology and policies.
Experience working with EHRs, databases and word processing.
Prepare medical summaries and reports
Adhere to office policies to ensure quality and adhere to state and federal medical document regulations.
Education
High School Diploma -
East Islip High School
Islip Terrace
06.1995
Skills
Adaptable and Flexible
Calendar and Appointment Management
Organization and Time Management
Communication and Interpersonal Skills
Strong Work Ethic and Dependable
Computer Skills
Timeline
Special Education Paraprofessional
East Islip School District
09.2023 - Current
Medical Secretary
CHPP Surgery At West Islip
09.1999 - 08.2024
High School Diploma -
East Islip High School
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