Taylor-Ryan Wenhold
Englewood
Summary
Recent graduate with foundational knowledge in EMS and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Utilization Management Tech
Keystone First
07.2018 - 05.2025
- Assisting providers with medical prior authorization issues.
- Cross trained in multiple medical insurance lines of business. Consistently exceeding productivity targets across all lines of business.
- Reviewed Prior Authorization requests based on state guidelines, maintaining a 100% monthly audit rate and 0% error rate.
- Created authorization requests from providers. Using clinicals, CPT codes, HCPC codes and DX codes provided.
- Trained new employees, and trained current employees on updated workflows
- Created new workflows for my department to ensure up to date information, within the ever changing health care world. Serving as a knowledge expert to my peers.
Customer Service Representative
TMG Health
07.2015 - 07.2018
- Assisted with benefits, medical claims and billing inquires for providers and members.
- Specialized in Medicare Advantage and employer group plans.
- Resolved complex medicare policy issues. Leveraged RxClaims, Facets, and MARXS for efficient problem-solving in customer service.
- Consistently maintaining a quality score of 95%
Assistant Manager
Republic of Couture
07.2012 - 07.2015
- Managed daily store operations.
- Directed merchandising and visual displays, boosting visibility.
- Hired and trained new employees.
- Developed and enforced sales plans.
- Organized successful fundraising events and fashion shows, increasing community engagement.
Education
EMT -
Denver Health
Denver, CO08-2025
Skills
- Thrives in a fast paced environment
- Advance in Excell, and Microsoft Word
- Professional written and oral communication skills
- Detail-oriented problem solving skills
- Quick, enthusiastic learning
- Team player with the ability to work well independently
Certification
- EMT - Emergency Medical Technician
Timeline
Utilization Management Tech
Keystone First
07.2018 - 05.2025
Customer Service Representative
TMG Health
07.2015 - 07.2018
Assistant Manager
Republic of Couture
07.2012 - 07.2015
EMT -
Denver Health
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