Experienced in cashier management and customer service while working at a fast-paced boba shop (Kung Fu Tea). Skilled in processing transactions accurately, handling cash and digital payments, and balancing cash drawers at the end of shifts. Demonstrated ability to manage customer inquiries, resolve complaints, and create a positive, welcoming atmosphere, enhancing customer satisfaction and loyalty. Capable of multitasking in a high-pressure environment while maintaining attention to detail. Strong communication and interpersonal skills, with a focus on teamwork and delivering excellent service.
Skilled in customer service and serving within the fast-paced service industry at Cantina 109. Skilled in greeting and assisting customers, addressing inquiries, and providing tailored recommendations to enhance the dining or retail experience. Experienced in taking and processing orders accurately, ensuring timely delivery of food and beverages, and maintaining cleanliness and organization of service areas. Mastered handling customer concerns with professionalism and courtesy, gaining positive relationships to encourage repeat business. Strong multitasking abilities, excellent communication skills, and a commitment to delivering top-tier service in dynamic environments.