Summary
Overview
Work History
Education
Skills
References
Timeline
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Taylor Salisbury

Taylor Salisbury

Woodstock,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Barrett Walk Apartments
07.2022 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined property operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Streamlined rent collection process for improved cash flow and reduced delinquencies.
  • Process resident move outs by reviewing lease terms and notice requirements.
  • Act as the onsite supervisor in the absence of the Property Manager.

Leasing Consultant

Barrett Walk Apartments
01.2022 - 07.2022
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
  • Developed strong relationships with local businesses, creating partnerships that benefited both parties.
  • Enhanced community atmosphere by planning and executing engaging resident events.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.

Leasing Consultant

MAA Chastain
10.2020 - 01.2022
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Collaborated with team members to consistently provide a seamless leasing experience for all clients.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.

Restaurant Team Member

Dina's Family Italian Restaurant
01.2019 - 10.2020
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

Education

High School Diploma -

Woodstock High School
Woodstock, GA
06.2019

Skills

  • Product and service knowledge
  • Task Delegation
  • Recruiting and interviewing
  • Employee Scheduling
  • Money Handling
  • Team motivation
  • Strategic Planning
  • Budgeting and finance
  • Staff Training and Development
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office (Word, Excel, Powerpoint)
  • Software experience (YARDI, Entrata, Rent Cafe, Funnel)

References

Available upon request

Timeline

Assistant Manager

Barrett Walk Apartments
07.2022 - Current

Leasing Consultant

Barrett Walk Apartments
01.2022 - 07.2022

Leasing Consultant

MAA Chastain
10.2020 - 01.2022

Restaurant Team Member

Dina's Family Italian Restaurant
01.2019 - 10.2020

High School Diploma -

Woodstock High School

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Taylor Salisbury