Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
years of professional experience
Availability
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Work History
Dalton Endodontics
Dalton, GA
Endodontic Dental Assistant
11.2019 - Current
Job overview
Provided chair-side assistance to the endodontist during root canal treatments.
Exposed diagnostic dental x-rays to analyze teeth condition.
Selected and prepared tools used for procedures by sanitizing and arranging.
Gathered and documented patient medical and dental histories and vital signs.
Kept track of treatment information in patient records.
Reviewed patient health histories prior to beginning any procedure or treatment plan.
Organized patient charts prior to appointments to ensure efficiency during treatment sessions.
Assisted in taking digital x-rays and intraoral images using specialized imaging equipment.
Updated patient records with new data and treatment information.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Maintained accurate records of patient care including medical history, diagnostic images, prescriptions and treatment plans.
Established clean, sterile and welcoming environment for patients.
Briefed patients on dental procedures and payment plans to help make informed decisions.
Ensured that all necessary supplies were available for each procedure.
Prepared trays with appropriate instruments for various dental procedures.
Sterilized dental equipment using automatic washers to prevent cross contamination.
Exposed dental diagnostic x-rays.
Hixson Smiles
Hixson, TN
Dental Assistant
09.2019 - 11.2019
Job overview
Took digital X-rays of teeth using radiographic equipment.
Kept accurate records of dental treatments provided for each patient's visit.
Educated patients on proper oral hygiene techniques and habits.
Sterilized instruments according to established guidelines and protocols.
Assisted dentist during examinations by retracting patient's cheeks and tongue.
Established clean, sterile and welcoming environment for patients.
Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Gave patients desensitizing agents to prepare for anesthetic administration.
Hurricane Creek Dental
Chattanooga, TN
Dental Assistant Extern
03.2019 - 06.2019
Job overview
Provided post-operative instructions to patients.
Sterilized dental equipment using automatic washers to prevent cross contamination.
Operated suction devices during procedures to keep the mouth clear of saliva or debris.
Assisted dentist during dental procedures such as fillings, extractions and root canals.
Documented patient records during procedures and added notes taken to treatment chart.
Gave patients desensitizing agents to prepare for anesthetic administration.
Selected and prepared tools used for procedures by sanitizing and arranging.
Gathered and documented patient medical and dental histories and vital signs.
Performed basic office duties such as filing paperwork, answering phones and scheduling appointments.
Kept track of treatment information in patient records.
Updated patient medical histories prior to each appointment.
Took impressions of teeth for crowns or bridges.
Prepared and sterilized instruments for use in dental treatments.
Assisted with laboratory work such as making temporary crowns or whitening trays.
Organized materials needed for each procedure according to the dentist's specifications.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Exposed diagnostic dental x-rays to analyze teeth condition.
Whitfield County Board of Commissioners
Dalton, GA
Human Resources Assistant
03.2014 - 08.2017
Job overview
Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Processed, verified and maintained personnel-related documentation.
Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
Searched employee files to obtain information for authorized persons and organizations.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Performed data entry tasks into various computer systems accurately and efficiently.
Troubleshot office equipment, computer hardware and software.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Assisted with special projects as needed by researching information on the internet or through other sources.
Maintained and updated filing, inventory and database systems, manually or using computer.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Dispersed incoming mail to correct recipients throughout office.
K-Mart Department Store
Dalton, GA
Service Desk Associate
05.2012 - 07.2016
Job overview
Promoted loyalty by signing customers up for rewards program and encouraged repeat stays through exceptional service.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Handled payment processing and provided customers with receipts and proper bills and change.
Ensured compliance with all safety regulations within the store environment.
Accepted cash and credit card payments, issued receipts and provided change.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures, and customer services.
Scanned items and checked pricing on cash register for accuracy.
Worked closely with front-end staff to assist customers.
Maintained work area and kept cash drawer organized.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Helped customers find specific products, answered questions, and offered product advice.
Whitfield County Tax Assessor's Office
Dalton, GA
Office Assistant
06.2011 - 03.2014
Job overview
Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Performed data entry tasks into various computer systems accurately and efficiently.
Troubleshot office equipment, computer hardware and software issues.
Answered phone calls and welcomed visitors to office.
Assisted with special projects as needed by researching information on the internet or through other sources.
Maintained and updated filing, inventory and database systems, manually or using computer.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Communicated with customers, employees and vendors to answer questions and address complaints.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Dispersed incoming mail to correct recipients throughout office.
Compiled data from a variety of sources, such as deeds, surveys, maps, and public records.
Reviewed tax records and documents to determine the value of taxable property.
Discussed and explained various tax forms with taxpayers.
Documented all activities related to property appraisals for taxation purposes.
Answered questions from taxpayers and assisted individuals with completing tax forms.
Assisted in resolving taxpayer inquiries related to their assessment notices.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.