Dynamic professional with extensive experience in diverse industries ; with a proven ability to build strong relationships with customers resulting in customer retention. Skilled in driving revenue growth and fostering client relationships. Adept in negotiation, market analysis, and strategic planning. Emphasizes strong focus on team collaboration and adaptability to changing market conditions. Known for reliability and results-driven approach.
Overview
6
6
years of professional experience
Work History
Real Estate Assistant
C.W Francis Real Estate
08.2019 - 04.2020
Cultivated and maintained professional relationships with clients, real estate agents, lenders, and escrow personnel.
Prepared and maintained accurate property listings, sales contracts, and closing documents.
Increased client base through networking events and generating leads through social media platforms.
Fostered positive relationships with clients, contributing to high rate of repeat and referral business.
Assisted in development of marketing materials, improving property visibility and attracting potential buyers.
Performed research to collect and record industry data.
Volunteered to help with special projects of varying degrees of complexity.
Family Nanny
Private Duty
05.2024 - 04.2025
Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
Played games, worked on puzzles, and read books to young children.
Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
Involved children in caring for household pets and chores.
Assisted with homework and projects, leading to enhanced understanding of educational material.
Negotiated conflicts among siblings, teaching valuable lessons in communication and compromise.
Regularly traveled with family to help with vacation activities and childcare.
Assistant Facility Manager
Ardmore Equestrian Center
01.2023 - 05.2024
Monitored overall health and well-being of 10-15 horses, paying attention to signs of concern.
Scheduled veterinary appointments for vaccinations and other wellness needs to maintain up-to-date records on horse immunizations.
Maintained safe working environment by enforcing strict adherence to safety protocols and guidelines.
Coordinated with veterinarians and farriers for timely
Fostered strong relationships with clients through excellent customer service experiences regarding boarding services or equine care concerns.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Washed, trimmed, and brushed animals to maintain good grooming standards.
Worked effectively in fast-paced environments.
Implemented regular exercise routines for each horse, promoting overall fitness and preventing injury.
Maintained a safe and clean environment for horses, resulting in reduced injuries and accidents.
Developed positive relationships with clients by addressing concerns promptly, leading to increased client retention rates over time.
Assisted with veterinary visits for routine checkups, vaccinations, and emergency treatments.
Led horses from stables to fields and back to maintain control of animals.
Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
Prepared and administered medications and treatments as prescribed by veterinarian.
Equine Manager
Private Client
02.2024 - 04.2025
Collaborated with trainers, riders, and other professionals to ensure that horses received a well-rounded education in various disciplines.
Implemented emergency protocols for various situations, improving preparedness and response times during crises.
Managed daily operations of the equine facility, ensuring a clean and safe environment for horses and staff.
Maintained accurate records of each horse''s medical history, vaccinations, farrier visits, and other pertinent information.
Performed repairs and preventive maintenance on equipment and property.
Front Desk Receptionist
Golds Gym ~
04.2023 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Facilitated smooth communication between departments by accurately relaying messages and information.
Education
Homeschool
Roanoke VA
01-2020
Skills
Client engagement
Strong verbal and non-verbal communication
Product and service knowledge
Complex Problem-solving
Customer retention
Sales enhancement techniques
Client-focused sales
Network development
Prioritization and scheduling
Interests
Pilates
Swimming
Passionate about balancing physical health with mental and emotional wellness
Licensed Real Estate Agent at SBRG Real Estate & The Hogan Group Real EstateLicensed Real Estate Agent at SBRG Real Estate & The Hogan Group Real Estate
Real Estate Assistant/Real Estate Transaction Coordinator at Front Range PropertiesReal Estate Assistant/Real Estate Transaction Coordinator at Front Range Properties