Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Schena

Medford,USA

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Nurse (RN)

Pediatric Associates of Greater Salem
12.2024 - Current
  • Deliver compassionate and high-quality care to pediatric patients in a busy office setting, ensuring comfort and safety. Provide expert phone triage for pediatric patients, assessing symptoms and determining urgency to ensure timely care. Administer symptom-based assessments, advising families on home care, medication administration, and when to seek in-office or emergency care. Administer vaccines, medications, and treatments in compliance with prescribed protocols for pediatric patients. Educate parents and caregivers on pediatric health, wellness, immunization schedules, and preventative care. Coordinate with insurance companies for authorization and claims processing related to pediatric care.

Registered Nurse (RN)

Salem Hospital
08.2024 - 12.2024
  • Conduct comprehensive assessments of cardiac patients, including taking medical histories, monitoring vital signs, and assessing heart function using diagnostic tools like EKGs and telemetry. Administer medications, monitor for side effects, and adjust treatment plans under the guidance of the cardiologist or attending physician. Provide ongoing care for patients with heart conditions, ensuring comfort and addressing any concerns related to cardiac disease or procedures.

Inforce Illustration Associate

Manulife/John Hancock
08.2022 - 08.2023
  • Processed inforce illustration requests submitted by policyholders, producers, and other authorized persons in a timely and efficient manner while working on multiple complex requests. Communicated with internal/external customers via email regarding illustration requests, inquiries, and issue resolution. Adhered to individual quality and productivity standards while maintaining highest level of confidentiality and client sensitivity.

Commercial Lines Account Assistant

Cross Insurance Agency
04.2019 - 06.2021
  • Fostered existing and prospective client relationships. Processed policies, endorsements, audits, and renewals in a timely and efficient manner. Reviewed proposals and marketing materials to ensure highest quality standards.

Education

Associate of Applied Science - Nursing

Northern Essex Community College
Lawrence, MA
05-2024

Bachelor of Science - Business Marketing

University of Southern Maine
Portland, ME
05.2019

Skills

  • Exceptional communication and organizational skills
  • Excellent customer service, conflict resolution and negotiation skills
  • Effective and efficient time management and prioritization abilities
  • Proficient in data entry, analysis, reporting
  • Working knowledge of and experience with MS Office Suite of products
  • Highly flexible and adaptable
  • Medication administration
  • Strong clinical judgment

Certification

  • Registered Nurse (RN)- MA
  • Basic Life Support (BLS)

Timeline

Registered Nurse (RN)

Pediatric Associates of Greater Salem
12.2024 - Current

Registered Nurse (RN)

Salem Hospital
08.2024 - 12.2024

Inforce Illustration Associate

Manulife/John Hancock
08.2022 - 08.2023

Commercial Lines Account Assistant

Cross Insurance Agency
04.2019 - 06.2021

Associate of Applied Science - Nursing

Northern Essex Community College

Bachelor of Science - Business Marketing

University of Southern Maine
Taylor Schena