Taylor Schulte
Nashville,TN
Summary
Experienced and dedicated healthcare professional with expertise in intra-department communication, project management, and Ethics and Compliance. Highly motivated with proven ability to manage multiple projects simultaneously through strong time management and organizational practices. Exhibits precise attention to detail with excellent communication skills across many platforms.
Overview
11
11
years of professional experience
Work History
Manager, Ethics and Compliance
HCA Healthcare
06.2024 - Current
- Developed and implemented comprehensive training program to increase colleague productivity and morale.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks and projects within established timeframes.
- Enhanced satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Compliance Process Reviewer
HCA Healthcare
04.2021 - 06.2024
- Visited with facilities across the enterprise to audit and interview key leaders as a method of measuring the degree of implementation of the Ethics & Compliance Program at the facility level.
- Identified compliance processes in place at facility and performs transaction testing to ensure that expected outcomes were met.
- Presented program overview and audit results to hospital executives and leadership.
- Worked closely with Subject Matter Experts in areas such as Internal Audit, Diversity and Inclusion, Legal, and Education and Training.
- Maintained current working knowledge of healthcare compliance high-risk areas and measures compliance in these high-risk areas at the facility level.
- Prepared written reports that document the purpose and results of facility audit, along with perceived program strengths recommendations for improvement.
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
- Maintained confidentiality with sensitive information, adhering to industry standards and company policies.
- Ensured consistency across multiple review projects by maintaining adherence to established protocols and procedures.
Project Manager
HCA
08.2016 - 04.2021
- Worked in several different spaces, working on various different projects and initiatives such HCA Clinical Services Group & Performance/Process Improvement
- Provided outstanding customer experience to service line business owners, internal and external of HCA
- Provided support for ensuring consistent and frequent communication to stakeholders, sponsors, team members and managers within project service lines
- Conducted audits and quality control(s) with on-going project documentation; supports with managing overall schedule / timeline changes and reporting
- Defined, created and tracked project metrics and reporting according to the HCA/Parallon Project Services & Solutions Group (PSS) standards utilizing the project/portfolio reporting tools
- Developed and maintained detailed project plans; segmented using the PSS pathways (Ideation, Initiation, Planning, Execution, Control/Monitoring and Closeout)
- HCA Clinical Services Group (CSG) & Performance Improvement (PI)
Practice Manager
HCA
04.2014 - 08.2016
- Company Overview: HCA Physician Service Group (PSG)
- Supported staff in all training and development needs within the clinic; trained in tools such as eClinical Works and Meditech
- Responsible for billing, coding, and managing day-to-day operations for billing compliance and functions for entirety of the clinic
- Responsible for planning, developing, organizing, implementing and directing the day-to-day functions of the clinics and its programs and activities
- Consults with market manager, practice supervisors and staff concerning practice operations, problem solving and service improvement
- Assumes the administrative authority, responsibility and accountability of directing the activities and programs of the clinic
- Responsible for maintenance of practice budget, payroll approvals, and submissions
- Interviews, selects, and helps with hiring process of practice staff members
- HCA Physician Service Group (PSG)
Administrative Assistant
HCA
10.2013 - 04.2014
- Company Overview: HCA Practice Management Offices and Physician Service Group (PSG)
- HCA Practice Management Offices and Physician Service Group (PSG)
Education
Bachelor’s Degree - Healthcare Administration, Communication
Western Kentucky University
05.2013
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Project Management
- Training and Development
- Operations Management
- Cross-Functional Teamwork
- Verbal and written communication
Timeline
Manager, Ethics and Compliance
HCA Healthcare
06.2024 - Current
Compliance Process Reviewer
HCA Healthcare
04.2021 - 06.2024
Project Manager
HCA
08.2016 - 04.2021
Practice Manager
HCA
04.2014 - 08.2016
Administrative Assistant
HCA
10.2013 - 04.2014
Bachelor’s Degree - Healthcare Administration, Communication
Western Kentucky University
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