Taylor Seidl
Appleton,WI
Summary
Personable and dedicated Customer Service Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Salelytics
Appleton, WI
09.2017 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered inbound calls, chats and emails to facilitate customer service.
- Educated customers on special pricing opportunities and company offerings.
Sales Associate
Fox Racing
Oshkosh, WI
06.2014 - 09.2017
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Kimberly High School
Kimberly, WI06-2015
Skills
- Consultative Sales
- Complaint resolution
- Multi-Task Management
- Call Management
- Data Entry
- Account updating
Timeline
Customer Service Representative
Salelytics
09.2017 - Current
Sales Associate
Fox Racing
06.2014 - 09.2017
High School Diploma -
Kimberly High School
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