Taylor Sergeant
New Britain,CT
Summary
Organized and Motivated employee eager to apply time management and organizational skills in various environments, Seeking entry-level opportunities to expand skills while facilitating company growth
Overview
4
4
years of professional experience
Work History
Community Support Associate
Continuum Of Care Inc
05.2023 - Current
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Assisted in implementation of community support services in alignment with needs.
- Produced crisis management and intervention plans for communities in need.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Established networks to increase community awareness of new programs.
Customer Service Cashier
The Place To Be
08.2022 - 05.2023
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
Crew Member
Dunkin Donuts
07.2019 - 05.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Nursing
Capital Community College
Hartford, CT05.2025
Phlebotomy
Northeast Medical Institute
East Hartford, CT01.2023
Associate of Science - Nursing
University of Connecticut
Storrs, CT05.2021
High School Diploma -
Sports And Medical Science
Hartford, CT06.2020
Skills
- Community Outreach
- Counseling
- Program Planning
- POS Systems
- Cash Handling
- Customer Service
- Patient Support
- Strong Ethics
- Verbal and Written Communication
Timeline
Community Support Associate
Continuum Of Care Inc
05.2023 - Current
Customer Service Cashier
The Place To Be
08.2022 - 05.2023
Crew Member
Dunkin Donuts
07.2019 - 05.2022
Nursing
Capital Community College
Phlebotomy
Northeast Medical Institute
Associate of Science - Nursing
University of Connecticut
High School Diploma -
Sports And Medical Science
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