Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Sharpe

Taylor Sharpe

Centreville,VA

Summary

Service-focused employee bringing unparalleled skills in customer service, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support.

Overview

8
8
years of professional experience

Work History

Meat Department Associate

Costco
11.2021 - Current
  • Restocked products based on available inventories and customer demands.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Protected consumers by consistently following food handling and safety guidelines.
  • Weighed, wrapped and labeled meat products for sale to grocery customers.
  • Minimized spoilage by using first-in-first-out stock management processes.
  • Helped managers place accurate product orders by offering feedback on customers' current desires and purchasing trends.
  • Replenished cases through shifts to maintain consistent sales.
  • Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
  • Assisted customers with selecting types and cuts of meat by answering questions and offering recommendations.
  • Upheld department presentation standards with regular cleaning.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Warehouse Associate

Amazon Logistics
Sterling, Virginia
10.2019 - 04.2020
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Wrapped pallets in shrink wrap prior to loading.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Worked safely around moving machinery.

Delivery Driver

Metropolitian Logistics - Amazon DSP
Sterling, VA
07.2019 - 10.2019
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Verified load against delivery ticket before beginning every shift.
  • Followed all company policies and procedures during shift.
  • Maintained clean and orderly appearance while on shift.
  • Interpreted maps and followed written and verbal directions.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.

Delivery Driver

Amazon
Sterling, VA
04.2019 - 07.2019
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Communicated regularly with Job title for delivery route details and changes.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Verified load against delivery ticket before beginning every shift.
  • Followed all company policies and procedures during shift.
  • Maintained clean and orderly appearance while on shift.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.

Private Carer

My Grandmother
Acworth, GA
04.2014 - 01.2019
  • Helped client with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Recorded client’s pulse, blood pressure and respirations to assess and document important health information.
  • Scheduled and accompanied client to medical appointments.
  • Maintained entire family's schedule and organized events.
  • Kept client mentally alert by entertaining, conversing and reading aloud.
  • Helped client maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Implemented physical therapy to support client improvement in muscle tone, range of motion and injury recovery.
  • Ran errands for client, including shopping, and picking up other necessities.
  • Remained alert to problems or health issues of client and competently responded.
  • Established nutritious meal plans and prepared daily offerings to meet client’s dietary needs.
  • Managed large range of services including pet care, phone screening, shopping and bill paying to provide client with premium family time.
  • Laundered items, changed sheets and made bed to keep client’s bedroom clean.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.

Waitress/Expo/Host/Cook

Red Robin Gourmet Burgers
Manassas, Virginia
09.2012 - 04.2014
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.

Education

Osbourn Park High School
Manassas, VA

Skills

  • Leadership and team building
  • MS Office
  • Ability to catch errors
  • Point of Sale (POS) system operation
  • Customer-oriented
  • Fast and efficient service worker
  • Friendly and helpful
  • Organized multi-tasker
  • Restaurant operations
  • Patient care
  • Problem resolution
  • Team management
  • Safety and compliance
  • Warehouse Logistics
  • Route deliveries
  • Assembly and production
  • Pallet Jack Operations
  • Excellent driving record
  • Warehouse operations
  • Loading and unloading
  • Labeling and boxing
  • Cleaning
  • Unloading Cargo
  • Order Picking and Processing
  • Materials Handling and Transport
  • Shipping and Receiving

Timeline

Meat Department Associate

Costco
11.2021 - Current

Warehouse Associate

Amazon Logistics
10.2019 - 04.2020

Delivery Driver

Metropolitian Logistics - Amazon DSP
07.2019 - 10.2019

Delivery Driver

Amazon
04.2019 - 07.2019

Private Carer

My Grandmother
04.2014 - 01.2019

Waitress/Expo/Host/Cook

Red Robin Gourmet Burgers
09.2012 - 04.2014

Osbourn Park High School

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Taylor Sharpe