Taylor Shockey
San Diego
Summary
Dynamic professional with a strong background in materials management and customer service. Skilled in coaching and mentoring teams while maintaining high standards in supplier relationships. Eager to leverage adaptability and flexibility to meet production demands and improve inventory processes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Materials Manager/Laborer Operator
The Patriot Group
San Diego, CA
03.2023 - Current
- Managed inventory levels to meet production demands and reduce excess stock.
- Coordinated material procurement processes with suppliers to ensure timely delivery.
- Implemented streamlined procedures for inventory tracking using ERP systems.
- Conducted regular audits to maintain accuracy of inventory records and compliance standards.
- Operate heavy machinery
- Load/offload material of all sorts of sizes, weights, and quantities
- Conducted regular inventory audits to maintain accurate stock levels and minimize excess or obsolete inventory.
- Improved resource allocation to promote efficiency and deadline management.
- Coordinated with quality control to ensure all received materials met strict company standards.
Wildland Firefighter
United States Forest Service
San Diego, CA
03.2020 - 02.2023
- Conducted wildfire suppression operations to safeguard natural resources and communities.
- Implemented safety protocols ensuring team compliance during high-risk firefighting activities.
- Operated specialized firefighting equipment, including chainsaws and fire engines, maintaining readiness for deployment.
- Trained new recruits on firefighting techniques and safety measures, enhancing team efficiency and preparedness.
- Collaborated with environmental specialists to assess fire impact on ecosystems and implement restoration strategies.
- Led controlled burn initiatives to reduce fuel loads and mitigate future wildfire risks in designated areas.
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
- Enhanced wildfire containment by coordinating and executing strategic fireline construction.
- Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
- Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
- Established water supplies, connected hoses and directed water onto fires.
- Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fireline construction.
- Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
- Reduced wildfire damage to property by employing effective structure protection measures.
- Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
- Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.
- Ensured prompt medical care for injured crew members by providing first aid support when necessary.
Sales Associate
CJ Charles Jewelers
La Jolla, CA
11.2015 - 03.2021
- Drove sales through exceptional customer service and product knowledge.
- Maintained comprehensive knowledge of jewelry and exclusive high-end watch collections to assist clients effectively.
- Collaborated with team members to enhance store operations and customer experience.
- Executed visual merchandising strategies to optimize product presentation and appeal.
- Cultivated strong relationships with clients, resulting in repeat business and referrals.
- Provided training and mentorship to new staff on product details and sales techniques.
- Analyzed customer feedback to identify trends and improve service delivery standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Little Switzerland
Saint Thomas, Virgin Islands
08.2014 - 11.2015
- Advised clients effectively by maintaining thorough knowledge of diverse jewelry collections.
- Analyzed and refined inventory management practices, resulting in heightened accuracy and fewer discrepancies.
- Engaged with customers to promote ongoing business relationships and satisfaction.
- Facilitated customer returns and refunds, upholding store policy to enhance customer satisfaction.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Restaurant Waiter/Barback
Filippis Pizza Grotto
San Diego, CA
01.2014 - 08.2014
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Managed dining area cleanliness to enhance guest experience and satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new waitstaff on menu offerings, service standards, and operational procedures.
- Monitored food presentation quality to maintain high standards of dining experience.
- Resolved customer complaints effectively, ensuring positive outcomes and repeat business.
Food Runner/Barback
Eastlake Tavern
San Diego, CA
03.2012 - 12.2013
- Delivered food and beverages promptly to ensure customer satisfaction.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Managed table setups and ensured cleanliness throughout dining area.
- Assisted in inventory management by tracking stock levels of supplies.
- Kept bar fully stocked with everything needed to run smooth and effecient
Education
Grossmont College
El Cajon, CASkills
- CPR certified
- Forklift Certified
- Customer Service
- Team Leadership
- Relationship Building
- Coaching and mentoring
- Adaptability and flexibility
- Self motivation
- Supplier relationship management
- Materials management
- Shipment scheduling
- Inventory management
- Customer relations
- Played collegiate level sport
Certification
CPR
Forklift
Timeline
Materials Manager/Laborer Operator
The Patriot Group
03.2023 - Current
Wildland Firefighter
United States Forest Service
03.2020 - 02.2023
Sales Associate
CJ Charles Jewelers
11.2015 - 03.2021
Sales Associate
Little Switzerland
08.2014 - 11.2015
Restaurant Waiter/Barback
Filippis Pizza Grotto
01.2014 - 08.2014
Food Runner/Barback
Eastlake Tavern
03.2012 - 12.2013
Grossmont College