Taylor Shrout
Bellevue,WA
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
Work History
Project Engineer
Skyline Construction
01.2020 - Current
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Identified technical risks within managed projects.
- Developed detailed project plans to ensure timely completion and deliverables were met.
- Ensured quality control for all aspects of the project, reducing defects and rework.
Project Coordinator
Unimark Construction
02.2018 - 01.2020
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
Customer Service Representative
South By Sea
07.2017 - 01.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Bachelor of Arts - Marketing / Public Relations
Washington State University
Pullman, WA05.2017
Skills
- Project Management
- Scheduling and Planning
- Quality Control
- Project Estimation
- Team Collaboration and Leadership
- Construction management
- Engineering Design
- Field support
Timeline
Project Engineer
Skyline Construction
01.2020 - Current
Project Coordinator
Unimark Construction
02.2018 - 01.2020
Customer Service Representative
South By Sea
07.2017 - 01.2018
Bachelor of Arts - Marketing / Public Relations
Washington State University
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