Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
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Taylor Sibert

Kendallville,IN

Summary

Dedicated healthcare professional with a proven ability to enhance customer experiences and patient care (even in high-stress situations), demonstrated through experience at Sylvan Cellars Event Center and various CNA roles. Known for hard work, dedication, and the ability to foster positive relationships, I have gained experience in multiple environments. Great teamwork and health monitoring contributes to consistently exceeding employer expectations. Career aspirations include further advancing in the healthcare field while maintaining a strong work-life balance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Staff Member

Sylvan Cellars Event Center
Rome City, IN
06.2020 - Current
  • Responded to customer questions and complaints to promote overall satisfaction, and communicated effectively with customers regarding their inquiries or complaints.
  • Answered phone calls and routed them to appropriate staff members.
  • Managed front desk operations, greeting visitors, and directing them to appropriate areas.
  • Served food and beverages to patrons and confirmed complete orders.
  • Checked identification to verify if guests meet the minimum age to legally participate in age-regulated activities.
  • Stocked service areas with supplies during slow periods.
  • Developed positive relationships with regular customers through friendly conversation.

CNA

Lutheran Life Villages
Kendallville, IN
03.2023 - 12.2024

CNA

Orchard Pointe Assisted Living
Kendallville, IN
01.2024 - 08.2024
  • Maintained information by updating healthcare team on patient status.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Provided emotional support to family members and the patients during difficult times.
  • Charted activities of daily living, including food and liquid intake and output, behavior reports, and resident preferences.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Collected specimens from patients for laboratory testing purposes.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Participated in educational programs designed to improve knowledge of health care practices, such as proper body mechanics and PPE.

CNA Student

Impact Institute
Kendallville, IN
08.2022 - 04.2024
  • Adapted to diverse learning environments, including remote and in-person settings.
  • Attended clinical rotations, including locations such as the ED, wound clinic, nursing homes, labor and delivery, Medsurg, the clinic, imaging, and more.
  • Maintained consistent attendance and participation

Education

Some College (No Degree) - CNA

Ivy Tech Community College of Indiana
Kendallville, IN

Some College (No Degree) - Nursing

Ball State University
Muncie, IN

Skills

  • Materials restocking
  • Visitor reception
  • Cleaning and organization
  • Multi-line phone systems
  • Strong teamwork
  • Customer support
  • Health monitoring
  • Time management
  • Clinical documentation
  • Critical thinking
  • Patient advocacy
  • Wound care
  • Lifting and transferring
  • Compassion and empathy

Certification

  • Certified Nursing Assistant
  • Medical Assistant

Affiliations

  • Gymnastics
  • Champions Together Committee
  • Volunteering

References

References available upon request.

Timeline

CNA

Orchard Pointe Assisted Living
01.2024 - 08.2024

CNA

Lutheran Life Villages
03.2023 - 12.2024

CNA Student

Impact Institute
08.2022 - 04.2024

Staff Member

Sylvan Cellars Event Center
06.2020 - Current

Some College (No Degree) - CNA

Ivy Tech Community College of Indiana

Some College (No Degree) - Nursing

Ball State University

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Taylor Sibert