Reliable hospitality professional with strong teamwork skills and a focus on enhancing guest satisfaction. Committed to maintaining high food safety standards and improving operational efficiency.
Overview
8
8
years of professional experience
Work History
Hospitality Team Member
Pioneer Casino
Laughlin, NV
06.2023 - 06.2026
Delivered exceptional customer service to enhance guest satisfaction and loyalty.
Collaborated with team members to streamline daily operations and improve workflow efficiency.
Trained new staff on operational procedures and best practices for service excellence.
Managed inventory control processes, ensuring timely restocking of supplies and equipment.
Hospitality Worker
Bubba Gump Shrimp
Laughlin, NV
03.2023 - 04.2024
Handled cash transactions, processed orders, and managed point-of-sale system effectively.
Upsold menu items and promoted specials to enhance customer experience and sales.
Resolved customer complaints promptly, maintaining a positive dining atmosphere.
Monitored inventory levels, assisting with stock management and ordering supplies as needed.
Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
Reduced risks by maintaining clean and organised work environment.
Processed payments with focus on accuracy and correct cash-handling procedures.
Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Hospitality Worker
People Ready Staffing
Bullhead City, AZ
03.2023 - 09.2023
Operated dishwashing equipment to ensure cleanliness and sanitation of dishes and utensils.
Maintained organized workstations to enhance workflow efficiency during peak hours.
Implemented best practices for waste disposal, contributing to a sustainable kitchen environment.
Monitored cleaning supplies inventory, ensuring timely reordering to avoid disruptions.
Assisted in maintaining overall kitchen cleanliness, adhering to health and safety regulations.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Warehouse Worker
Partners Personel
Moreno Valley, CA
04.2019 - 02.2023
Conducted regular inventory checks to ensure accuracy and stock availability.
Maintained clean and organized work environment to enhance safety and efficiency.
Collaborated with team members to streamline order fulfillment processes.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Hospitality Worker
Jack in the Box
Moreno Valley, CA
06.2018 - 04.2019
Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
Operated kitchen equipment and maintained cleanliness to adhere to safety standards.
Assisted in food preparation, following recipes and portion control guidelines accurately.
Collaborated with team members to streamline service processes for improved efficiency.