Taylor Simpson
Support Guru
Aurora,IL
Summary
Service focused professional. Able to handle a high volume of customer interaction in a fast-paced environment, with minimum supervision, while providing the highest quality of consumer service. Offering an extensive background in staffing, customer service, contracts, insurance and client relations. Efficient in multi-tasking, problem resolution, and meeting deadline requirements.
Overview
5
5
years of professional experience
Work History
Staffing Contracts Administrator (Remote)
Cambium Assessment Inc
Washington, DC
10.2021 - Current
- Working collaboratively with internal managers to forecast their monthly and quarterly contingent worker needs.
- Providing agencies with detailed contingent worker job orders and requirements.
- Providing full cycle support for independent contractor hiring processes and contract management.
- Assisting internal managers with reviewing resumes, scheduling contingent worker interviews, and administering screening materials as needed.
- Managing the background check, orientation and on boarding activities for all contingent workers.
- Working collaboratively with HR, legal, and senior leadership teams as well as internal and external clients to establish and improve contingent worker procedures.
Contracts & Insurance Administrator (Remote)
T. Morrissey Corporation
Oceanside, CA
08.2017 - 10.2021
- Initiated documentation to authorize and direct work to meet contractual specifications.
- Collected and reviewed Vendor insurance by verifying accuracy and resolving discrepancies.
- Ordered company insurance per Client requirements.
- Managed various competing projects and deadlines in a fast-paced environment.
- Collected and inputted new Client and Vendor information into the company database, while verifying accuracy and integrity of the data.
- Lead compliance audits of contracts to ensure contractual obligations are being met.
- Prepared legal letters relating to termination of service.
- Collected Closeout documents per Client requirements.
- Updated Closeout Completion Log to track and document closeout actions.
Receptionist
T. Morrissey Corporation
Oceanside, CA
03.2017 - 08.2017
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Corresponded with clients through email, telephone or postal mail.
- Collected, sorted, distributed and sent mail and packages.
- Monitored office/construction supplies by checking inventory on weekly basis and placed orders whenever stock appeared low.
- Scanned/filed necessary documents.
Director of First Impressions
Keller Williams
Naperville, IL
10.2016 - 02.2017
- Answered phone calls in timely manner and transferred calls to desired personnel.
- Served over 250 agents by providing admin assistance to make their businesses profitable.
- Processed checks dropped off by agents and clients.
- Assisted with all technology around office; i.e.
- Computers, printers, fax machines, etc.
- Distributed mail and packages around office.
- Managed/scheduled conference rooms.
- Facilitated events within office.
Education
Oswego East High School
Oswego, ILPsychology
Hampton University
Hampton, VAPsychology
DePaul University
Chicago, ILSkills
Candidate pipeline management
undefinedTimeline
Staffing Contracts Administrator (Remote)
Cambium Assessment Inc
10.2021 - Current
Contracts & Insurance Administrator (Remote)
T. Morrissey Corporation
08.2017 - 10.2021
Receptionist
T. Morrissey Corporation
03.2017 - 08.2017
Director of First Impressions
Keller Williams
10.2016 - 02.2017
Oswego East High School
Psychology
Hampton University
Psychology
DePaul University
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