Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Sinclair

Graduate Student
Oklahoma City,OK

Summary

Undergraduate college student who recently graduate from the University of Central Oklahoma where I majored in Sociology Human Services. Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Capable in being on time as well as working my schedule to ensure others around me get their needs met.

Overview

4
4
years of professional experience

Work History

Full Time Sales Athlete

Nike
05.2021 - Current
  • Trained/led new hires which led to development skills and accountability
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations..
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

College Intern

Angels Foster Care Family Network
01.2023 - 05.2023
  • Conducted research and wrote reports to provide accurate and up-to-date summaries of client conditions.
  • Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
  • Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
  • Mediated, with assistance provided by other Social Workers,between family members to facilitate conflict resolution and build healthy family relationships.
  • Assisted social workers with medical records reviews to facilitate improved performance and quality assurance.
  • Partook with other social workers at home visits to assess clients' home environment and provide support.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Shadowed Social Workers as they interviewed clients to assess needs and determine most suitable needs and services.

Part Time Sales Associate

Bed Bath & Beyond
08.2019 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.

Education

Bachelor of Arts - Sociology of Human Services

University of Central Oklahoma
Edmond, OK
05.2023

Skills

  • Can use Microsoft Office (Word, Excel, Powerpoint, etc)
  • Good at time management
  • Quick at problem solving
  • Capable of lifting anything more than 25 lbs
  • Leadership experience
  • Organized
  • Multi-tasking skills
  • Type 50 wpm
  • Interpersonal Communication Skills
  • Flexible Hours
  • Persistent and Resilient

Timeline

College Intern

Angels Foster Care Family Network
01.2023 - 05.2023

Full Time Sales Athlete

Nike
05.2021 - Current

Part Time Sales Associate

Bed Bath & Beyond
08.2019 - 04.2021

Bachelor of Arts - Sociology of Human Services

University of Central Oklahoma

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Taylor SinclairGraduate Student