Taylor Sinks
Woodbridge,VA
Summary
Adept Office Manager with a proven track record at Tidewater Mulch & Material, excelling in customer service and advanced Excel functions. Demonstrated ability to handle sensitive information discreetly and manage office inventory efficiently. Skilled in both organizational and computer skills, ensuring operational excellence and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Office Manager
Tidewater Mulch & Material
10.2019 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Produced monthly reports using advanced Excel spreadsheet functions.
Education
GED -
Adult Community Education Center
Manassas, VA09.2024
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Administrative Support
- Mail handling
- Scheduling
- Supply Management
- Computer Skills
- Scheduling and Coordinating
- Shift Scheduling
Languages
Spanish
Limited Working
Timeline
Office Manager
Tidewater Mulch & Material
10.2019 - Current
GED -
Adult Community Education Center