Taylor Smith
Richmond,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Teacher General Education
EA Jones Elementary
10.2022 - Current
- Instruct students with several different learning styles,
- Overview ELA and Social Studies lessons
- Behavior Management
Curbie
HEB Grocery Store
Richmond, TX
06.2022 - 10.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Tracked substitutions and informed customers of changes.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Special Education Behavior Teacher
Lamar Consolidated Independent School District
Fulshear, TX
08.2019 - 09.2022
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Education
Master of Arts - Psychology
Ashford University
08.2018
Bachelor of Science - Psychology
University of Houston- Downtown
06.2015
Skills
- Performance Monitoring
- Equipment Operation
- Instructional Strategies
- Customer service
- Assessment Skills
- Product Promotion
- Microsoft Word
- Spreadsheets
- Grammar
Timeline
Teacher General Education
EA Jones Elementary
10.2022 - Current
Curbie
HEB Grocery Store
06.2022 - 10.2022
Special Education Behavior Teacher
Lamar Consolidated Independent School District
08.2019 - 09.2022
Master of Arts - Psychology
Ashford University
Bachelor of Science - Psychology
University of Houston- Downtown