Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Smith

Richmond,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Teacher General Education

EA Jones Elementary
10.2022 - Current
  • Instruct students with several different learning styles,
  • Overview ELA and Social Studies lessons
  • Behavior Management

Curbie

HEB Grocery Store
06.2022 - 10.2022
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Special Education Behavior Teacher

Lamar Consolidated Independent School District
08.2019 - 09.2022
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.

Education

Master of Arts - Psychology

Ashford University
08.2018

Bachelor of Science - Psychology

University of Houston- Downtown
06.2015

Skills

  • Performance Monitoring
  • Equipment Operation
  • Instructional Strategies
  • Customer service
  • Assessment Skills
  • Product Promotion
  • Microsoft Word
  • Spreadsheets
  • Grammar

Timeline

Teacher General Education

EA Jones Elementary
10.2022 - Current

Curbie

HEB Grocery Store
06.2022 - 10.2022

Special Education Behavior Teacher

Lamar Consolidated Independent School District
08.2019 - 09.2022

Master of Arts - Psychology

Ashford University

Bachelor of Science - Psychology

University of Houston- Downtown

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Taylor Smith