Taylor Smith
Chicago,IL
Summary
My most recent experience has consisted of being a Pre-Suit Case Manager at a Personal Injury law firm. Strengths include being an encouraging case manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Previously I was a certified Pharmacy Technician. The role consisted of extensive experience preparing, filling, labeling medications, and being patient oriented. Highly skilled at processing prescriptions via pharmacy software and managing pharmacy inventory. Interacting with patients to answer questions and provide status updates on their prescription fills. A driven pharmacy technician with 5 years of experience and success in working within fast-paced pharmacy settings.
Overview
8
8
years of professional experience
Work History
Legal Case Manager
Bachus And Schanker
03.2022 - 01.2024
- Ensured thorough documentation, resulting in an organized and streamlined process for each case.
- Managed a high volume of cases simultaneously, ensuring each received proper attention and care.
- Monitored medical treatment progress, maintaining open lines of communication with healthcare providers involved in the client''s care plan.
- Managed and updated case files regularly, ensuring all relevant information was easily accessible by team members when needed.
- Increased efficiency within the firm by training new staff members on proper protocols and best practices related to legal case management duties.
Pharmacy Technician
Walgreens
03.2018 - 01.2023
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Managed 5,000 plus medication stocks, including conducting counts, labeling products and maintaining controls.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
Legal Assistant
Alhasoon, Glidden & Glidden LLC
04.2016 - 04.2022
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Sales Associate
Finish Line
08.2020 - 10.2020
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Sold various products by explaining unique features and educating customers on proper application.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Tutor
Teachers
09.2018 - 05.2019
- Analyzed the effectiveness of tutoring programs and implemented appropriate teaching methods to help students succeed.
- Assisted students of all skill levels with understanding and excelling in English and AP Psychology studies.
- Provided one-on-one tutoring sessions in English, AP Psychology, and Forensic Science.
- Attended training and development courses to improve service offerings.
Education
Bachelor of Arts - Psychology
University Colorado Boulder
Boulder, CO06.2025
Skills
- Attention to detail
- Communication
- Organization
- Document Review
- Legal knowledge
- Case Management
- Technical Proficiency
- Analytical
- Time Management
- Problem-solving
- Detail-oriented
- Pharmacy operations
- Drug inventory control
- Reliable and punctual
- Outgoing personality
- Multi-tasking strength
Timeline
Legal Case Manager
Bachus And Schanker
03.2022 - 01.2024
Sales Associate
Finish Line
08.2020 - 10.2020
Tutor
Teachers
09.2018 - 05.2019
Pharmacy Technician
Walgreens
03.2018 - 01.2023
Legal Assistant
Alhasoon, Glidden & Glidden LLC
04.2016 - 04.2022
Bachelor of Arts - Psychology
University Colorado Boulder
Similar Profiles
Bethany RaglandBethany Ragland
Administrative Assistant at Bachus & Schanker LLCAdministrative Assistant at Bachus & Schanker LLC
Lynsey HegganLynsey Heggan
Marketing Manager at Bachus GroupMarketing Manager at Bachus Group
Emyah EllisEmyah Ellis
Sales Associate at Maurice BachusSales Associate at Maurice Bachus