Taylor Smith
Saint Johns
Summary
Detail-oriented and organized administrative professional who is also extensively trained in spreadsheets, transcription, word processing and desktop publishing. Hardware/Software/Internet/Tech-Savvy. Excellent communication skills. Results-oriented. Microsoft Office proficiency. Thrive in a team environment and work well with others. Experienced Trainer.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
Momentum Realty
07.2024 - Current
- Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
- Compared, researched and appraised properties.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
Administrative Executive
Brightway Insurance
05.2024 - Current
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
Real Estate Sales Agent
ReMax Specialists
06.2016 - 07.2024
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Compared, researched and appraised properties.
National Producer Support Technician
Brightway Insurance
10.2014 - 01.2016
- Assisted with the day to day operations of the producers and their employees.
- Answered their phone calls, emails, incoming chat messages and walk ups relating to either new business insurance inquiries or any Microsoft trouble-shooting.
- Rated top department in the company based on a company survey.
Customer Service Representative
Brightway Insurance
12.2011 - 10.2014
- Provided accurate and appropriate information in response to customer inquiries regarding their insurance policies.
- Answered up to 60 phone calls a day from both customers and producing agents.
- Managed each customer inquiry using an Agency Management System along with Microsoft Office tools necessary to be proficient.
Education
High School Diploma -
Bishop Kenny High School
Jacksonville, FL2006
Skills
- Real estate sales expertise
- Sales and marketing strategy
- Agency, Customer Service, insurance, Mail, Microsoft Office, Policies, Producing, Phones, trouble-shooting
- Customer Account Management
- Data Entry and Maintenance
- Computer Assembly
- Software Applications
- Hardware and software installation
- Software Installation
- Attention to Detail
Accomplishments
- Sales Associates License for the State of Florida #SL3358389
- Customer Service Representative 440 Insurance License #W079264.
Certification
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Real Estate Salesperson License - [State] Real Estate Commission.
- 440 Insurance License
Timeline
Sales Associate
Momentum Realty
07.2024 - Current
Administrative Executive
Brightway Insurance
05.2024 - Current
Real Estate Sales Agent
ReMax Specialists
06.2016 - 07.2024
National Producer Support Technician
Brightway Insurance
10.2014 - 01.2016
Customer Service Representative
Brightway Insurance
12.2011 - 10.2014
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Real Estate Salesperson License - [State] Real Estate Commission.
- 440 Insurance License
High School Diploma -
Bishop Kenny High School
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