Professional [Senior Administrative Assistant] employing exceptional rapport and relationship building abilities to cultivate lasting and positive relations among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution.
Overview
11
11
years of professional experience
Work History
Senior Administrative Assistant
Deloitte
Charlotte, NC
08.2017 - Current
Provides support to the Partner-in-Charge of Audit for the Carolinas and Tennessee in addition to two other Audit Partners.
Manages time and enters expenses for all three Partners.
Proficient utilization of Deloitte systems: DTE, Swift, Magnet and Dtickets.
Coordinates meeting logistics with hotels and restaurants for companywide Audit department events.
Schedules and coordinates travel for meetings or client visits.
Assists the Audit department with calendar coordination and busy season events.
Manages a budget of $75,000 + and works with others for Audit department events.
Assists Audit teams with letter formatting, power point edits and other formatting needs.
Built positive relationships with management, peers and Deloitte professionals in all functions to assure effective delivery of service.
Assistant Parking Manager
Childress Klein Properties
Charlotte, NC
07.2016 - 08.2017
Supervised the administrative team and bookkeeping functions for the parking department with prime focus in the areas of leasing of contract parking.
Administered office coverage and work flow, with a principal goal to provide quality customer relations to building tenants.
Managed record keeping of tenant's lease entitlement.
Maintained Inventory Parker databases monthly.
Tracked receivables for the Parking Department to ensure that payments were collected a timely manner.
Monitored cash flow statements and aged accounts for each facility and reported to Senior Management any income deficiencies.
Tracked payables for the Parking Department, linked purchase orders to incoming invoice, coded invoices to the proper facility and issued to Senior Parking Manager for approval.
Supported Senior Parking Manager in the processing of non-exempt payroll.
Maintained petty cash checkbooks and completed reimbursement statements.
Prepared card deposit refunds monthly.
Assisted in the preparation of Parking's management executive summaries with primary emphasis on statistical reporting.
Ensured that the Parking Coordinators were regularly maintaining all software databases.
Distributed communications, via email, to the parking patrons.
Supported the Parking Operations Manager and Senior Parking Manager during major events.
Ensured responsibilities were performed in accordance with the organization's policies and applicable laws.
Senior Facility Services Coordinator
Childress Klein Properties
Charlotte, NC
04.2015 - 07.2016
Computed, recorded, and proofread parking reports.
Leased the Levine Center Garage Zone B.
Assisted with parking inquiries and sign ups.
Maintained electronic reports for facility management.
Managed the receptionist area, greeted visitors and responded to telephone and in-person requests.
Monitored the Angus system and App Center 5.0 databases.
Maintained supply inventory for the Duke Energy Center.
Assisted office management with projects.
Parking Coordinator
Childress Klein Properties
Charlotte, NC
03.2014 - 04.2015
Computed, recorded, and proofread parking reports for the parking managers.
Maintained electronic accounting documentation and prepared weekly deposits.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests.
Reconciled and collected monthly payments for 3,000 + parkers.
Maintained all parking files.
Assisted with parking inquiries and sign ups.
Prepared invoices for monthly and client parking accounts.
Provided back up support to the Facility Service Coordinator.