Taylor Smith
Lawton,OK
Summary
Versatile and results-driven professional with a proven track record at Baker Express Pharmacy, adept in data entry proficiency and fostering customer relationships. Excelled in streamlining operations and enhancing patient confidentiality, significantly improving customer trust and operational efficiency. Demonstrates exceptional office administration skills and a commitment to outstanding customer service.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
6
6
years of professional experience
Work History
Science Educator
Central Middle School
Lawton, OK
08.2023 - Current
- Demonstrated willingness to accept feedback and make corrections based on advice from peers, parents, and principal.
- Planned, prepared, and taught lesson plans, giving students individual support.
- Demonstrated positive and effective classroom management skills.
- Communicated with students and parents regarding academic progress, assignments, and behavior.
- Provided student academic support outside class time to improve learning and performance.
- Encouraged student interest in Science, Technology, Engineering, and Mathematics (STEM) and participation in middle and high school national science competitions.
- Understood critical development years for adolescent minds and structured lessons to meet cognitive abilities.
- Offered clear and constructive student discipline, discouraging inappropriate behavior, and bullying.
- Served as an advisor for student-led initiatives related to environmental sustainability efforts on campus, empowering future global citizens who make informed decisions about the world around them.
- Partnered with parents through regular communication regarding their child''s academic progress, reinforcing support networks for student success.
- Evaluated student performance through assessments and provided constructive feedback, promoting continuous improvement.
- Designed creative lesson plans that highlighted the relevance of science in everyday life, inspiring curiosity among students.
- Implemented differentiated instruction within lessons to address individual learning needs while maintaining high expectations for all students.
- Encouraged student participation in laboratory experiments to enhance scientific knowledge.
- Used exams and standardized assessment tools to measure student progress.
Team Associate
TJ Maxx, TJX Companies
Lawton, OK
08.2021 - 09.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted customers in selecting merchandise best suited to needs.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Administrative Assistant Veteran Affairs
Cameron University
Lawton, OK
08.2020 - 05.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Team Member
Family Video
Lawton, OK
06.2019 - 03.2021
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Monitored and verified merchandise for proper prices and labels.
Education
Bachelor of Arts - Journalism And Media Production
Cameron University
Lawton, OKSkills
- Answering customer questions
- Patient confidentiality
- Verifying orders
- Data entry proficiency
- Inventory counting
- Data entry
- Parent-teacher communication
- Student engagement
- Multicultural sensitivity
- Formative assessment
- Classroom management
- Verbal and written communication
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
American Sign Language
Elementary
Timeline
Science Educator
Central Middle School
08.2023 - Current
Team Associate
TJ Maxx, TJX Companies
08.2021 - 09.2023
Administrative Assistant Veteran Affairs
Cameron University
08.2020 - 05.2021
Team Member
Family Video
06.2019 - 03.2021
Bachelor of Arts - Journalism And Media Production
Cameron University